Automated Guided Vehicles for Material Flow in Fulfillment Centers

The eCommerce industry utilizes fulfillment centers for product inventory, order packaging and distribution. The fulfillment process at Amazon has been highly automated within their Amazon Robotics (AR) Sortable facilities, mainly within the inventory and order picking processes. Although there...

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Main Author: Thomas Wilson, Kaya
Other Authors: Williams, John
Format: Thesis
Published: Massachusetts Institute of Technology 2023
Online Access:https://hdl.handle.net/1721.1/151444
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author Thomas Wilson, Kaya
author2 Williams, John
author_facet Williams, John
Thomas Wilson, Kaya
author_sort Thomas Wilson, Kaya
collection MIT
description The eCommerce industry utilizes fulfillment centers for product inventory, order packaging and distribution. The fulfillment process at Amazon has been highly automated within their Amazon Robotics (AR) Sortable facilities, mainly within the inventory and order picking processes. Although there has been significant progress in introducing technology into the fulfillment processes, there are still several opportunities for further integration. This work proposes the integration of automated guided vehicles (AGVs) in Amazon's fulfillment centers (FCs) to improve process efficiency, labor utilization, and improve employee safety. Through utilizing the Six-Sigma DMAIC method, the process path of Transport Support associate was selected as a focus because of the manual labor involved in their role often moving empty material throughout the facility. The improved process path is proposed with integration of AGVs and modeled using a process-based discrete-event simulation framework. The specific hardware and software requirements for an AGV to fit the proposed process path results in a recommendation for a small packet AGV which utilizes LiDAR scanners and vision-based navigation technology. The simulation results indicate that the integration of AGVs in Inbound Stow process can increase individual throughput by 4-6% per shift per associate and reduces total idle time. The results demonstrate the potential for AGVs to improve the productivity of FCs while contributing to reducing potential work-related injuries. The work concludes that AGVs can improve FC operations in the short and long term, with the potential for significant labor cost savings.
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spelling mit-1721.1/1514442023-09-08T03:58:03Z Automated Guided Vehicles for Material Flow in Fulfillment Centers Thomas Wilson, Kaya Williams, John Spear, Steven Sloan School of Management Massachusetts Institute of Technology. Department of Civil and Environmental Engineering The eCommerce industry utilizes fulfillment centers for product inventory, order packaging and distribution. The fulfillment process at Amazon has been highly automated within their Amazon Robotics (AR) Sortable facilities, mainly within the inventory and order picking processes. Although there has been significant progress in introducing technology into the fulfillment processes, there are still several opportunities for further integration. This work proposes the integration of automated guided vehicles (AGVs) in Amazon's fulfillment centers (FCs) to improve process efficiency, labor utilization, and improve employee safety. Through utilizing the Six-Sigma DMAIC method, the process path of Transport Support associate was selected as a focus because of the manual labor involved in their role often moving empty material throughout the facility. The improved process path is proposed with integration of AGVs and modeled using a process-based discrete-event simulation framework. The specific hardware and software requirements for an AGV to fit the proposed process path results in a recommendation for a small packet AGV which utilizes LiDAR scanners and vision-based navigation technology. The simulation results indicate that the integration of AGVs in Inbound Stow process can increase individual throughput by 4-6% per shift per associate and reduces total idle time. The results demonstrate the potential for AGVs to improve the productivity of FCs while contributing to reducing potential work-related injuries. The work concludes that AGVs can improve FC operations in the short and long term, with the potential for significant labor cost savings. M.B.A. S.M. 2023-07-31T19:40:18Z 2023-07-31T19:40:18Z 2023-06 2023-07-14T20:00:29.146Z Thesis https://hdl.handle.net/1721.1/151444 In Copyright - Educational Use Permitted Copyright retained by author(s) https://rightsstatements.org/page/InC-EDU/1.0/ application/pdf Massachusetts Institute of Technology
spellingShingle Thomas Wilson, Kaya
Automated Guided Vehicles for Material Flow in Fulfillment Centers
title Automated Guided Vehicles for Material Flow in Fulfillment Centers
title_full Automated Guided Vehicles for Material Flow in Fulfillment Centers
title_fullStr Automated Guided Vehicles for Material Flow in Fulfillment Centers
title_full_unstemmed Automated Guided Vehicles for Material Flow in Fulfillment Centers
title_short Automated Guided Vehicles for Material Flow in Fulfillment Centers
title_sort automated guided vehicles for material flow in fulfillment centers
url https://hdl.handle.net/1721.1/151444
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