Digital Tools and Design: Improving Participation in Policymaking

This thesis examines how digital tools and design principles can be used to improve public participation in policymaking. I begin by identifying the problem that government consultations often fail to engage the public in policymaking because of their inaccessibility. I then explore ways to make gov...

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Bibliographic Details
Main Author: Jeong, Sarah
Other Authors: D'Ignazio, Catherine
Format: Thesis
Published: Massachusetts Institute of Technology 2023
Online Access:https://hdl.handle.net/1721.1/153100
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author Jeong, Sarah
author2 D'Ignazio, Catherine
author_facet D'Ignazio, Catherine
Jeong, Sarah
author_sort Jeong, Sarah
collection MIT
description This thesis examines how digital tools and design principles can be used to improve public participation in policymaking. I begin by identifying the problem that government consultations often fail to engage the public in policymaking because of their inaccessibility. I then explore ways to make government consultations more accessible and engaging, taking findings from: a literature review; interviews with policy practitioners; and case studies of real-world consultations that were effective in engaging the public. I apply these learnings to design and conduct an online survey as an alternative to the typical form of government consultation, using a recent New Zealand consultation on recycling as my comparator. The thesis evaluates the results of my survey and concludes with implications for incorporating digital tools and design principles into the consultation process.
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spelling mit-1721.1/1531002023-12-01T03:27:00Z Digital Tools and Design: Improving Participation in Policymaking Jeong, Sarah D'Ignazio, Catherine Massachusetts Institute of Technology. Department of Urban Studies and Planning This thesis examines how digital tools and design principles can be used to improve public participation in policymaking. I begin by identifying the problem that government consultations often fail to engage the public in policymaking because of their inaccessibility. I then explore ways to make government consultations more accessible and engaging, taking findings from: a literature review; interviews with policy practitioners; and case studies of real-world consultations that were effective in engaging the public. I apply these learnings to design and conduct an online survey as an alternative to the typical form of government consultation, using a recent New Zealand consultation on recycling as my comparator. The thesis evaluates the results of my survey and concludes with implications for incorporating digital tools and design principles into the consultation process. M.C.P. 2023-11-30T21:43:08Z 2023-11-30T21:43:08Z 2023-02 2023-09-18T20:05:55.637Z Thesis https://hdl.handle.net/1721.1/153100 In Copyright - Educational Use Permitted Copyright retained by author(s) https://rightsstatements.org/page/InC-EDU/1.0/ application/pdf Massachusetts Institute of Technology
spellingShingle Jeong, Sarah
Digital Tools and Design: Improving Participation in Policymaking
title Digital Tools and Design: Improving Participation in Policymaking
title_full Digital Tools and Design: Improving Participation in Policymaking
title_fullStr Digital Tools and Design: Improving Participation in Policymaking
title_full_unstemmed Digital Tools and Design: Improving Participation in Policymaking
title_short Digital Tools and Design: Improving Participation in Policymaking
title_sort digital tools and design improving participation in policymaking
url https://hdl.handle.net/1721.1/153100
work_keys_str_mv AT jeongsarah digitaltoolsanddesignimprovingparticipationinpolicymaking