Transforming the Role of the Concrete Delivery Professional: A Study on Innovative Solutions for the Ready Mixed Concrete Industry

Currently, there is a severe shortage of concrete delivery professionals (CDPs) – the individuals who transport concrete from the plant to the construction site. In fact, according to a recent study by the National Ready Mixed Concrete Association (NRMCA), 70% of concrete producers had to turn away...

Full description

Bibliographic Details
Main Authors: Kirchain, Randolph, Field, Frank, Unger, Elizabeth, Moore, Elizabeth
Format: Technical Report
Language:en_US
Published: 2024
Subjects:
Online Access:https://hdl.handle.net/1721.1/153636
_version_ 1811092848427139072
author Kirchain, Randolph
Field, Frank
Unger, Elizabeth
Moore, Elizabeth
author_facet Kirchain, Randolph
Field, Frank
Unger, Elizabeth
Moore, Elizabeth
author_sort Kirchain, Randolph
collection MIT
description Currently, there is a severe shortage of concrete delivery professionals (CDPs) – the individuals who transport concrete from the plant to the construction site. In fact, according to a recent study by the National Ready Mixed Concrete Association (NRMCA), 70% of concrete producers had to turn away business because their CDP workforce was insufficient to satisfy demand. This report presents the findings of a research project conducted by the MIT Concrete Sustainability Hub (CSHub), with funding by the Concrete Advancement Foundation, that explores both immediate and long-term innovative strategies to address the national CDP shortage and transform the role of the CDP. These solutions are organized into three categories to reflect the primary way in which each impacts the CDP shortage challenge: productivity, recruitment, and retention. The CSHub research team used a multi-disciplinary approach to arrive at these solutions. The approach included an analysis of over 36,000 concrete deliveries to identify efficiency opportunities, interviews with various industry stakeholders; the construction of a representative ready mix operational simulation model to estimate the value of improving productivity, recruitment, and retention; a survey of over 500 CDPs across the U.S.; and an industry workshop to recognize key barriers to the adoption of proposed recommendations.
first_indexed 2024-09-23T15:30:09Z
format Technical Report
id mit-1721.1/153636
institution Massachusetts Institute of Technology
language en_US
last_indexed 2024-09-23T15:30:09Z
publishDate 2024
record_format dspace
spelling mit-1721.1/1536362024-03-05T03:10:37Z Transforming the Role of the Concrete Delivery Professional: A Study on Innovative Solutions for the Ready Mixed Concrete Industry Kirchain, Randolph Field, Frank Unger, Elizabeth Moore, Elizabeth workforce concrete cement cdl driver retention recruitment cshub sustainability development hr Currently, there is a severe shortage of concrete delivery professionals (CDPs) – the individuals who transport concrete from the plant to the construction site. In fact, according to a recent study by the National Ready Mixed Concrete Association (NRMCA), 70% of concrete producers had to turn away business because their CDP workforce was insufficient to satisfy demand. This report presents the findings of a research project conducted by the MIT Concrete Sustainability Hub (CSHub), with funding by the Concrete Advancement Foundation, that explores both immediate and long-term innovative strategies to address the national CDP shortage and transform the role of the CDP. These solutions are organized into three categories to reflect the primary way in which each impacts the CDP shortage challenge: productivity, recruitment, and retention. The CSHub research team used a multi-disciplinary approach to arrive at these solutions. The approach included an analysis of over 36,000 concrete deliveries to identify efficiency opportunities, interviews with various industry stakeholders; the construction of a representative ready mix operational simulation model to estimate the value of improving productivity, recruitment, and retention; a survey of over 500 CDPs across the U.S.; and an industry workshop to recognize key barriers to the adoption of proposed recommendations. Concrete Advancement Foundation 2024-03-04T21:13:41Z 2024-03-04T21:13:41Z 2024-03-04 Technical Report https://hdl.handle.net/1721.1/153636 en_US Attribution 3.0 United States http://creativecommons.org/licenses/by/3.0/us/ application/pdf
spellingShingle workforce
concrete
cement
cdl
driver
retention
recruitment
cshub
sustainability
development
hr
Kirchain, Randolph
Field, Frank
Unger, Elizabeth
Moore, Elizabeth
Transforming the Role of the Concrete Delivery Professional: A Study on Innovative Solutions for the Ready Mixed Concrete Industry
title Transforming the Role of the Concrete Delivery Professional: A Study on Innovative Solutions for the Ready Mixed Concrete Industry
title_full Transforming the Role of the Concrete Delivery Professional: A Study on Innovative Solutions for the Ready Mixed Concrete Industry
title_fullStr Transforming the Role of the Concrete Delivery Professional: A Study on Innovative Solutions for the Ready Mixed Concrete Industry
title_full_unstemmed Transforming the Role of the Concrete Delivery Professional: A Study on Innovative Solutions for the Ready Mixed Concrete Industry
title_short Transforming the Role of the Concrete Delivery Professional: A Study on Innovative Solutions for the Ready Mixed Concrete Industry
title_sort transforming the role of the concrete delivery professional a study on innovative solutions for the ready mixed concrete industry
topic workforce
concrete
cement
cdl
driver
retention
recruitment
cshub
sustainability
development
hr
url https://hdl.handle.net/1721.1/153636
work_keys_str_mv AT kirchainrandolph transformingtheroleoftheconcretedeliveryprofessionalastudyoninnovativesolutionsforthereadymixedconcreteindustry
AT fieldfrank transformingtheroleoftheconcretedeliveryprofessionalastudyoninnovativesolutionsforthereadymixedconcreteindustry
AT ungerelizabeth transformingtheroleoftheconcretedeliveryprofessionalastudyoninnovativesolutionsforthereadymixedconcreteindustry
AT mooreelizabeth transformingtheroleoftheconcretedeliveryprofessionalastudyoninnovativesolutionsforthereadymixedconcreteindustry