Closing the Voice Gap: Evidence from a Hospital System’s Empowerment Program
This dissertation explores how empowerment programs within organizations can effectively close workers’ voice gap, or the difference between workers’ desired and actual influence over organizational decision-making. By drawing on a 17-month ethnographic study of a hospital system’s empowerment progr...
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| Format: | Thesis |
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Massachusetts Institute of Technology
2024
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| Online Access: | https://hdl.handle.net/1721.1/155905 |