Advancing Content Synthesis in Macro-Task Crowdsourcing Facilitation Leveraging Natural Language Processing

Macro-task crowdsourcing presents a promising approach to address wicked problems like climate change by leveraging the collective efforts of a diverse crowd. Such macro-task crowdsourcing requires facilitation. However, in the facilitation process, traditionally aggregating and synthesizing text co...

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Main Authors: Gimpel, Henner, Laubacher, Robert, Meindl, Oliver, Wöhl, Moritz, Dombetzki, Luca
Format: Article
Language:English
Published: Springer Netherlands 2024
Online Access:https://hdl.handle.net/1721.1/155946
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author Gimpel, Henner
Laubacher, Robert
Meindl, Oliver
Wöhl, Moritz
Dombetzki, Luca
author_facet Gimpel, Henner
Laubacher, Robert
Meindl, Oliver
Wöhl, Moritz
Dombetzki, Luca
author_sort Gimpel, Henner
collection MIT
description Macro-task crowdsourcing presents a promising approach to address wicked problems like climate change by leveraging the collective efforts of a diverse crowd. Such macro-task crowdsourcing requires facilitation. However, in the facilitation process, traditionally aggregating and synthesizing text contributions from the crowd is labor-intensive, demanding expertise and time from facilitators. Recent advancements in large language models (LLMs) have demonstrated human-level performance in natural language processing. This paper proposes an abstract design for an information system, developed through four iterations of a prototype, to support the synthesis process of contributions using LLM-based natural language processing. The prototype demonstrated promising results, enhancing efficiency and effectiveness in synthesis activities for macro-task crowdsourcing facilitation. By streamlining the synthesis process, the proposed system significantly reduces the effort to synthesize content, allowing for stronger integration of synthesized content into the discussions to reach consensus, ideally leading to more meaningful outcomes.
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spelling mit-1721.1/1559462024-09-20T04:41:22Z Advancing Content Synthesis in Macro-Task Crowdsourcing Facilitation Leveraging Natural Language Processing Gimpel, Henner Laubacher, Robert Meindl, Oliver Wöhl, Moritz Dombetzki, Luca Macro-task crowdsourcing presents a promising approach to address wicked problems like climate change by leveraging the collective efforts of a diverse crowd. Such macro-task crowdsourcing requires facilitation. However, in the facilitation process, traditionally aggregating and synthesizing text contributions from the crowd is labor-intensive, demanding expertise and time from facilitators. Recent advancements in large language models (LLMs) have demonstrated human-level performance in natural language processing. This paper proposes an abstract design for an information system, developed through four iterations of a prototype, to support the synthesis process of contributions using LLM-based natural language processing. The prototype demonstrated promising results, enhancing efficiency and effectiveness in synthesis activities for macro-task crowdsourcing facilitation. By streamlining the synthesis process, the proposed system significantly reduces the effort to synthesize content, allowing for stronger integration of synthesized content into the discussions to reach consensus, ideally leading to more meaningful outcomes. 2024-08-05T18:49:42Z 2024-08-05T18:49:42Z 2024-07-30 2024-08-04T03:14:08Z Article http://purl.org/eprint/type/JournalArticle https://hdl.handle.net/1721.1/155946 Gimpel, H., Laubacher, R., Meindl, O. et al. Advancing Content Synthesis in Macro-Task Crowdsourcing Facilitation Leveraging Natural Language Processing. Group Decis Negot PUBLISHER_CC en 10.1007/s10726-024-09894-w Creative Commons Attribution https://creativecommons.org/licenses/by/4.0/ The Author(s) application/pdf Springer Netherlands Springer Netherlands
spellingShingle Gimpel, Henner
Laubacher, Robert
Meindl, Oliver
Wöhl, Moritz
Dombetzki, Luca
Advancing Content Synthesis in Macro-Task Crowdsourcing Facilitation Leveraging Natural Language Processing
title Advancing Content Synthesis in Macro-Task Crowdsourcing Facilitation Leveraging Natural Language Processing
title_full Advancing Content Synthesis in Macro-Task Crowdsourcing Facilitation Leveraging Natural Language Processing
title_fullStr Advancing Content Synthesis in Macro-Task Crowdsourcing Facilitation Leveraging Natural Language Processing
title_full_unstemmed Advancing Content Synthesis in Macro-Task Crowdsourcing Facilitation Leveraging Natural Language Processing
title_short Advancing Content Synthesis in Macro-Task Crowdsourcing Facilitation Leveraging Natural Language Processing
title_sort advancing content synthesis in macro task crowdsourcing facilitation leveraging natural language processing
url https://hdl.handle.net/1721.1/155946
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