Gender differences in the user satisfaction and service quality improvement priority of public transit bus system in Porto Alegre and Fortaleza, Brazil

Gender differences in the user satisfaction and service quality improvement priority of public transit bus system in Porto Alegre and Fortaleza, Brazil

Previous studies have shown that the rider satisfaction on bus services vary between males and females. As women make a significant number of transit trips in developing countries nowadays, it is crucial to understand their perceptions and satisfactions towards different service aspects of public tr...

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Bibliographic Details
Main Authors: Zheng, Yunhan, Kong, Hui, Petzhold, Guillermo, Barcelos, Mariana M, Zegras, Christopher P, Zhao, Jinhua
Other Authors: Massachusetts Institute of Technology. Department of Urban Studies and Planning
Format: Article
Language:English
Published: Elsevier BV 2024
Online Access:https://hdl.handle.net/1721.1/156453

Internet

https://hdl.handle.net/1721.1/156453

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