Gender differences in the user satisfaction and service quality improvement priority of public transit bus system in Porto Alegre and Fortaleza, Brazil
Previous studies have shown that the rider satisfaction on bus services vary between males and females. As women make a significant number of transit trips in developing countries nowadays, it is crucial to understand their perceptions and satisfactions towards different service aspects of public tr...
Main Authors: | Zheng, Yunhan, Kong, Hui, Petzhold, Guillermo, Barcelos, Mariana M, Zegras, Christopher P, Zhao, Jinhua |
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Other Authors: | Massachusetts Institute of Technology. Department of Urban Studies and Planning |
Format: | Article |
Language: | English |
Published: |
Elsevier BV
2024
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Online Access: | https://hdl.handle.net/1721.1/156453 |
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