Inferring passenger responses to urban rail disruptions using smart card data: A probabilistic framework

This study proposes a probabilistic framework to infer passengers’ responses to unplanned urban rail service disruptions using smart card data in tap-in-only public transit systems. We first identify 19 possible response behaviors that passengers may have based on their decision-making times and loc...

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Κύριοι συγγραφείς: Mo, Baichuan, Koutsopoulos, Haris N, Zhao, Jinhua
Άλλοι συγγραφείς: Massachusetts Institute of Technology. Department of Civil and Environmental Engineering
Μορφή: Άρθρο
Γλώσσα:English
Έκδοση: Elsevier BV 2024
Διαθέσιμο Online:https://hdl.handle.net/1721.1/156454
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author Mo, Baichuan
Koutsopoulos, Haris N
Zhao, Jinhua
author2 Massachusetts Institute of Technology. Department of Civil and Environmental Engineering
author_facet Massachusetts Institute of Technology. Department of Civil and Environmental Engineering
Mo, Baichuan
Koutsopoulos, Haris N
Zhao, Jinhua
author_sort Mo, Baichuan
collection MIT
description This study proposes a probabilistic framework to infer passengers’ responses to unplanned urban rail service disruptions using smart card data in tap-in-only public transit systems. We first identify 19 possible response behaviors that passengers may have based on their decision-making times and locations (i.e, the stage of their trips when an incident happened), including transferring to a bus line, canceling trips, waiting, delaying departure time, etc. A probabilistic model is proposed to estimate the mean and variance of the number of passengers in each of the 19 behavior groups using passengers’ smart card transactions. The 19 behavioral responses can be categorized from two aspects. From the behavioral aspect, they can be grouped into 5 aggregated response behaviors including using bus, using rail (changing or not changing route), not using public transit, and not being affected. The inference of the 19 behaviors can be classified into four cases based on the information used (historical trips vs. subsequent trips) and the context of the observed transactions (direct incident-related vs. indirect incident-related). The public transit system (bus and urban rail) of the Chicago Transit Authority (CTA) is used as a case study based on a real-world rail disruption incident. The model is applied with both synthetic data and real-world data. Results with synthetic data show that the proposed approach can estimate passengers’ behavior well. The mean absolute percentage error (MAPE) for the estimated expected number of passengers in each behavior group is 20.5%, which outperforms the rule-based benchmark method (60.3%). The estimation results with real-world data are consistent with the incident’s context. An indirect model validation method using demand change information and incident log data demonstrates the reasonableness of the results.
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spelling mit-1721.1/1564542024-12-23T04:56:46Z Inferring passenger responses to urban rail disruptions using smart card data: A probabilistic framework Mo, Baichuan Koutsopoulos, Haris N Zhao, Jinhua Massachusetts Institute of Technology. Department of Civil and Environmental Engineering Massachusetts Institute of Technology. Department of Urban Studies and Planning This study proposes a probabilistic framework to infer passengers’ responses to unplanned urban rail service disruptions using smart card data in tap-in-only public transit systems. We first identify 19 possible response behaviors that passengers may have based on their decision-making times and locations (i.e, the stage of their trips when an incident happened), including transferring to a bus line, canceling trips, waiting, delaying departure time, etc. A probabilistic model is proposed to estimate the mean and variance of the number of passengers in each of the 19 behavior groups using passengers’ smart card transactions. The 19 behavioral responses can be categorized from two aspects. From the behavioral aspect, they can be grouped into 5 aggregated response behaviors including using bus, using rail (changing or not changing route), not using public transit, and not being affected. The inference of the 19 behaviors can be classified into four cases based on the information used (historical trips vs. subsequent trips) and the context of the observed transactions (direct incident-related vs. indirect incident-related). The public transit system (bus and urban rail) of the Chicago Transit Authority (CTA) is used as a case study based on a real-world rail disruption incident. The model is applied with both synthetic data and real-world data. Results with synthetic data show that the proposed approach can estimate passengers’ behavior well. The mean absolute percentage error (MAPE) for the estimated expected number of passengers in each behavior group is 20.5%, which outperforms the rule-based benchmark method (60.3%). The estimation results with real-world data are consistent with the incident’s context. An indirect model validation method using demand change information and incident log data demonstrates the reasonableness of the results. 2024-08-29T20:30:12Z 2024-08-29T20:30:12Z 2022-03 2024-08-29T20:25:23Z Article http://purl.org/eprint/type/JournalArticle https://hdl.handle.net/1721.1/156454 Mo, Baichuan, Koutsopoulos, Haris N and Zhao, Jinhua. 2022. "Inferring passenger responses to urban rail disruptions using smart card data: A probabilistic framework." Transportation Research Part E: Logistics and Transportation Review, 159. en 10.1016/j.tre.2022.102628 Transportation Research Part E: Logistics and Transportation Review Creative Commons Attribution-Noncommercial-ShareAlike http://creativecommons.org/licenses/by-nc-sa/4.0/ application/pdf Elsevier BV Author
spellingShingle Mo, Baichuan
Koutsopoulos, Haris N
Zhao, Jinhua
Inferring passenger responses to urban rail disruptions using smart card data: A probabilistic framework
title Inferring passenger responses to urban rail disruptions using smart card data: A probabilistic framework
title_full Inferring passenger responses to urban rail disruptions using smart card data: A probabilistic framework
title_fullStr Inferring passenger responses to urban rail disruptions using smart card data: A probabilistic framework
title_full_unstemmed Inferring passenger responses to urban rail disruptions using smart card data: A probabilistic framework
title_short Inferring passenger responses to urban rail disruptions using smart card data: A probabilistic framework
title_sort inferring passenger responses to urban rail disruptions using smart card data a probabilistic framework
url https://hdl.handle.net/1721.1/156454
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