Systems for Dealing with Conflict and Learning from Conflict—Options for Complaint-Handling: An Illustrative Case

Systems for Dealing with Conflict and Learning from Conflict—Options for Complaint-Handling: An Illustrative Case

Bibliographic Details
Main Authors:	Bloch, Brian, Miller, David, Rowe, Mary
Format:	Preprint
Language:	en_US
Published:	Harvard Negotiation Law Review 2024
Subjects:	ombuds office, complaint-handling, complainant, ombudsman, conflict management system
Online Access:	https://hdl.handle.net/1721.1/156662

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