A Reappraisal — The Nature and Value of Ombudsmen in Federal Agencies, Part 2: Research Report.
This Report outlines a mixed method research project that provides a comparative analysis of federal ombuds offices. The study utilizes a multi-stage approach, which includes four distinct and complementary elements: 1) a literature review and survey methodology (online surveys, interviews, and coll...
| Main Authors: | , , , , , |
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| Format: | Technical Report |
| Language: | en_US |
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Administrative Conference of the United States
2024
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| Online Access: | https://hdl.handle.net/1721.1/157272 |
| _version_ | 1824458107271512064 |
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| author | Houk, Carole S. Rowe, Mary P. Katz, Deborah A. Katz, Neil H. Marx, Lauren Hedeen, Timothy |
| author_facet | Houk, Carole S. Rowe, Mary P. Katz, Deborah A. Katz, Neil H. Marx, Lauren Hedeen, Timothy |
| author_sort | Houk, Carole S. |
| collection | MIT |
| description | This Report outlines a mixed method research project that provides a comparative analysis of federal ombuds offices. The study utilizes a multi-stage approach, which includes four distinct and complementary elements: 1) a literature review and survey methodology (online surveys, interviews, and collection of program materials) across all federal ombuds offices; 2) a case study methodology to highlight promising practices; 3) a standards of practice policy discussion and a legal analysis relevant to the creation and operation of federal ombuds offices, and 4) recommendations offered both by surveyed participants and by the Research Team. The study is designed to help differentiate existing federal ombuds programs and practice, identify consistencies across ombuds offices, develop a framework for comparative evaluation, and identify promising practices. The results will provide an empirical basis for examining the shape and development of federal ombudsmen since ACUS’ Recommendation 90-2, and will inform the development of a new recommendation contained herein. |
| first_indexed | 2025-02-19T04:20:38Z |
| format | Technical Report |
| id | mit-1721.1/157272 |
| institution | Massachusetts Institute of Technology |
| language | en_US |
| last_indexed | 2025-02-19T04:20:38Z |
| publishDate | 2024 |
| publisher | Administrative Conference of the United States |
| record_format | dspace |
| spelling | mit-1721.1/1572722024-10-12T03:40:04Z A Reappraisal — The Nature and Value of Ombudsmen in Federal Agencies, Part 2: Research Report. Houk, Carole S. Rowe, Mary P. Katz, Deborah A. Katz, Neil H. Marx, Lauren Hedeen, Timothy federal ombudsmen, federal ombuds, U.S. government, federal agencies, constituents, analytic ombudsmen, organizational ombudsmen, Whistleblower Protection ombudsmen, advocate ombudsmen, external ombudsmen This Report outlines a mixed method research project that provides a comparative analysis of federal ombuds offices. The study utilizes a multi-stage approach, which includes four distinct and complementary elements: 1) a literature review and survey methodology (online surveys, interviews, and collection of program materials) across all federal ombuds offices; 2) a case study methodology to highlight promising practices; 3) a standards of practice policy discussion and a legal analysis relevant to the creation and operation of federal ombuds offices, and 4) recommendations offered both by surveyed participants and by the Research Team. The study is designed to help differentiate existing federal ombuds programs and practice, identify consistencies across ombuds offices, develop a framework for comparative evaluation, and identify promising practices. The results will provide an empirical basis for examining the shape and development of federal ombudsmen since ACUS’ Recommendation 90-2, and will inform the development of a new recommendation contained herein. 2024-10-12T00:57:32Z 2024-10-12T00:57:32Z 2016-11-14 Technical Report https://hdl.handle.net/1721.1/157272 Carole S. Houk, Mary P. Rowe, Deborah A. Katz, Neil H. Katz, Lauren Marx, and Timothy Hedeen, "A Reappraisal — The Nature and Value of Ombudsmen in Federal Agencies, Part 2: Research Report," in Final Report to ACUS for Conference Consideration, November 14, 2016. en_US application/pdf Administrative Conference of the United States |
| spellingShingle | federal ombudsmen, federal ombuds, U.S. government, federal agencies, constituents, analytic ombudsmen, organizational ombudsmen, Whistleblower Protection ombudsmen, advocate ombudsmen, external ombudsmen Houk, Carole S. Rowe, Mary P. Katz, Deborah A. Katz, Neil H. Marx, Lauren Hedeen, Timothy A Reappraisal — The Nature and Value of Ombudsmen in Federal Agencies, Part 2: Research Report. |
| title | A Reappraisal — The Nature and Value of Ombudsmen in Federal Agencies, Part 2: Research Report. |
| title_full | A Reappraisal — The Nature and Value of Ombudsmen in Federal Agencies, Part 2: Research Report. |
| title_fullStr | A Reappraisal — The Nature and Value of Ombudsmen in Federal Agencies, Part 2: Research Report. |
| title_full_unstemmed | A Reappraisal — The Nature and Value of Ombudsmen in Federal Agencies, Part 2: Research Report. |
| title_short | A Reappraisal — The Nature and Value of Ombudsmen in Federal Agencies, Part 2: Research Report. |
| title_sort | reappraisal the nature and value of ombudsmen in federal agencies part 2 research report |
| topic | federal ombudsmen, federal ombuds, U.S. government, federal agencies, constituents, analytic ombudsmen, organizational ombudsmen, Whistleblower Protection ombudsmen, advocate ombudsmen, external ombudsmen |
| url | https://hdl.handle.net/1721.1/157272 |
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