RETURN ON INVESTMENT FROM ONLINE BANKING SERVICES: AN ANALYSIS OF FINANCIAL ACCOUNT AGGREGATION

The successful adoption of Financial Account Aggregation requires a careful analysis of the business model. The business model must be defined in a way that provides value to both customers and financial institutions. This paper identifies business models for adoption of Account Aggregation techno...

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Main Authors: Melo de Brito Carvalho, Tereza, Siegel, Michael
Format: Working Paper
Language:en_US
Published: 2003
Subjects:
Online Access:http://hdl.handle.net/1721.1/1802
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author Melo de Brito Carvalho, Tereza
Siegel, Michael
author_facet Melo de Brito Carvalho, Tereza
Siegel, Michael
author_sort Melo de Brito Carvalho, Tereza
collection MIT
description The successful adoption of Financial Account Aggregation requires a careful analysis of the business model. The business model must be defined in a way that provides value to both customers and financial institutions. This paper identifies business models for adoption of Account Aggregation technology; proposes a method for calculating the return on investment related to the adoption of this technology; and applies the proposed method to estimate this return for various business models. The results show how the return on investment is affected by parameters such as initial investment, customer acquisition and retention cost and product and service cross-selling. This analysis is applicable to financial and nonfinancial institutions considering Account Aggregation or other new online account application
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spelling mit-1721.1/18022019-04-09T17:59:42Z RETURN ON INVESTMENT FROM ONLINE BANKING SERVICES: AN ANALYSIS OF FINANCIAL ACCOUNT AGGREGATION Melo de Brito Carvalho, Tereza Siegel, Michael online banking aggregation account aggregation The successful adoption of Financial Account Aggregation requires a careful analysis of the business model. The business model must be defined in a way that provides value to both customers and financial institutions. This paper identifies business models for adoption of Account Aggregation technology; proposes a method for calculating the return on investment related to the adoption of this technology; and applies the proposed method to estimate this return for various business models. The results show how the return on investment is affected by parameters such as initial investment, customer acquisition and retention cost and product and service cross-selling. This analysis is applicable to financial and nonfinancial institutions considering Account Aggregation or other new online account application 2003-01-27T18:56:38Z 2003-01-27T18:56:38Z 2003-01-27T18:56:38Z Working Paper http://hdl.handle.net/1721.1/1802 en_US MIT Sloan School of Management Working Paper;4384-02 474652 bytes application/pdf application/pdf
spellingShingle online banking
aggregation
account aggregation
Melo de Brito Carvalho, Tereza
Siegel, Michael
RETURN ON INVESTMENT FROM ONLINE BANKING SERVICES: AN ANALYSIS OF FINANCIAL ACCOUNT AGGREGATION
title RETURN ON INVESTMENT FROM ONLINE BANKING SERVICES: AN ANALYSIS OF FINANCIAL ACCOUNT AGGREGATION
title_full RETURN ON INVESTMENT FROM ONLINE BANKING SERVICES: AN ANALYSIS OF FINANCIAL ACCOUNT AGGREGATION
title_fullStr RETURN ON INVESTMENT FROM ONLINE BANKING SERVICES: AN ANALYSIS OF FINANCIAL ACCOUNT AGGREGATION
title_full_unstemmed RETURN ON INVESTMENT FROM ONLINE BANKING SERVICES: AN ANALYSIS OF FINANCIAL ACCOUNT AGGREGATION
title_short RETURN ON INVESTMENT FROM ONLINE BANKING SERVICES: AN ANALYSIS OF FINANCIAL ACCOUNT AGGREGATION
title_sort return on investment from online banking services an analysis of financial account aggregation
topic online banking
aggregation
account aggregation
url http://hdl.handle.net/1721.1/1802
work_keys_str_mv AT melodebritocarvalhotereza returnoninvestmentfromonlinebankingservicesananalysisoffinancialaccountaggregation
AT siegelmichael returnoninvestmentfromonlinebankingservicesananalysisoffinancialaccountaggregation