Unanticipated side effects of a successful quality programs : exploring a paradox of organizational improvement
Includes bibliographical references (p. 34-37).
Daljnji autori: | Kofman, Fred. |
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Jezik: | eng |
Izdano: |
Alfred P. Sloan School of Management, Massachusetts Institute of Technology
2003
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Teme: | |
Online pristup: | http://hdl.handle.net/1721.1/2506 |
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