Listening In : developing a virtual engineer for the online identification of Unmet customer needs
Thesis (S.M.)--Massachusetts Institute of Technology, System Design & Management Program, 2000.
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| Format: | Thesis |
| Language: | eng |
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Massachusetts Institute of Technology
2005
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| Online Access: | http://hdl.handle.net/1721.1/29157 |
| Summary: | Thesis (S.M.)--Massachusetts Institute of Technology, System Design & Management Program, 2000. |
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