The outsourcing and offshoring competitive landscape and its uncertainties

Thesis (M. Eng.)--Massachusetts Institute of Technology, Dept. of Electrical Engineering and Computer Science, 2005.

Bibliografiset tiedot
Päätekijä: Sultan, Ziad R. (Ziad Raymond)
Muut tekijät: Patrick Henry Winston.
Aineistotyyppi: Opinnäyte
Kieli:eng
Julkaistu: Massachusetts Institute of Technology 2006
Aiheet:
Linkit:http://hdl.handle.net/1721.1/33366
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author Sultan, Ziad R. (Ziad Raymond)
author2 Patrick Henry Winston.
author_facet Patrick Henry Winston.
Sultan, Ziad R. (Ziad Raymond)
author_sort Sultan, Ziad R. (Ziad Raymond)
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description Thesis (M. Eng.)--Massachusetts Institute of Technology, Dept. of Electrical Engineering and Computer Science, 2005.
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spelling mit-1721.1/333662019-04-10T13:59:23Z The outsourcing and offshoring competitive landscape and its uncertainties Sultan, Ziad R. (Ziad Raymond) Patrick Henry Winston. Massachusetts Institute of Technology. Dept. of Electrical Engineering and Computer Science. Massachusetts Institute of Technology. Dept. of Electrical Engineering and Computer Science. Electrical Engineering and Computer Science. Thesis (M. Eng.)--Massachusetts Institute of Technology, Dept. of Electrical Engineering and Computer Science, 2005. Includes bibliographical references (leaf 42). The outsourcing and offshoring competitive landscape is rapidly and constantly evolving, presenting new challenges and opportunities for providers and customers alike. Outsourcing providers are pressured to increase the value delivered to clients. American providers are rushing offshore in an attempt to achieve savings through lower labor cost, while Indian providers are attempting to establish a stronger presence onshore, to capture a greater share of the high-value services market. Meanwhile, the importance of business processes is being emphasized at every level. These market forces add to the difficulty of reaching a coherent understanding of outsourcing as a whole. Market research and consulting reports address the different aspects of outsourcing in a very haphazard manner, and inexperienced customers are having difficulties formulating realistic expectations. Cost savings vary significantly from case to case, and many other factors need to be taken into account, such as the risk of intellectual property loss and hidden costs due to loss of flexibility, both of which can be hard to quantify. Benchmarks are being used extensively in the industry, and associated with penalties. While the use of benchmarks can be a powerful tool, clients need to remain flexible, or both parties could end up disappointed. by Ziad R. Sultan. M.Eng. 2006-07-13T15:18:34Z 2006-07-13T15:18:34Z 2005 2005 Thesis http://hdl.handle.net/1721.1/33366 62459561 eng M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission. http://dspace.mit.edu/handle/1721.1/7582 42 leaves 1818079 bytes 1819731 bytes application/pdf application/pdf application/pdf Massachusetts Institute of Technology
spellingShingle Electrical Engineering and Computer Science.
Sultan, Ziad R. (Ziad Raymond)
The outsourcing and offshoring competitive landscape and its uncertainties
title The outsourcing and offshoring competitive landscape and its uncertainties
title_full The outsourcing and offshoring competitive landscape and its uncertainties
title_fullStr The outsourcing and offshoring competitive landscape and its uncertainties
title_full_unstemmed The outsourcing and offshoring competitive landscape and its uncertainties
title_short The outsourcing and offshoring competitive landscape and its uncertainties
title_sort outsourcing and offshoring competitive landscape and its uncertainties
topic Electrical Engineering and Computer Science.
url http://hdl.handle.net/1721.1/33366
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