Using quality improvement methodologies to enhance cross departmental collaboration and quality cost reduction
Thesis (M.B.A.)--Massachusetts Institute of Technology, Sloan School of Management; and, (S.M.)--Massachusetts Institute of Technology, Dept. of Mechanical Engineering; in conjunction with the Leaders for Manufacturing Program at MIT, 2005.
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Thesis |
| Language: | eng |
| Published: |
Massachusetts Institute of Technology
2006
|
| Subjects: | |
| Online Access: | http://hdl.handle.net/1721.1/34826 |
| _version_ | 1811094018712403968 |
|---|---|
| author | Kilburn-Peterson, Christopher |
| author2 | Stanley Gershwin and Thomas Roemer. |
| author_facet | Stanley Gershwin and Thomas Roemer. Kilburn-Peterson, Christopher |
| author_sort | Kilburn-Peterson, Christopher |
| collection | MIT |
| description | Thesis (M.B.A.)--Massachusetts Institute of Technology, Sloan School of Management; and, (S.M.)--Massachusetts Institute of Technology, Dept. of Mechanical Engineering; in conjunction with the Leaders for Manufacturing Program at MIT, 2005. |
| first_indexed | 2024-09-23T15:54:14Z |
| format | Thesis |
| id | mit-1721.1/34826 |
| institution | Massachusetts Institute of Technology |
| language | eng |
| last_indexed | 2024-09-23T15:54:14Z |
| publishDate | 2006 |
| publisher | Massachusetts Institute of Technology |
| record_format | dspace |
| spelling | mit-1721.1/348262022-01-28T20:00:46Z Using quality improvement methodologies to enhance cross departmental collaboration and quality cost reduction Kilburn-Peterson, Christopher Stanley Gershwin and Thomas Roemer. Leaders for Manufacturing Program. Leaders for Manufacturing Program at MIT Massachusetts Institute of Technology. Department of Mechanical Engineering Sloan School of Management Mechanical Engineering. Sloan School of Management. Leaders for Manufacturing Program. Thesis (M.B.A.)--Massachusetts Institute of Technology, Sloan School of Management; and, (S.M.)--Massachusetts Institute of Technology, Dept. of Mechanical Engineering; in conjunction with the Leaders for Manufacturing Program at MIT, 2005. Includes bibliographical references (leaves 70-71). The research and project implementations described in this study took place during a seven-month period in 2004 at a distribution transformer factory in Germany. The purpose of this research is to show how quality management tools were used to break down functional business barriers and spread the responsibility for quality improvement throughout the local factory organization. A Cost of Quality (CoQ) analysis was used to diagnose the factory's main problem areas and prioritize the ensuing improvement efforts. Based on the analysis results, projects were developed that focused on reducing expenditures associated with failures found internal to the factory. These projects included: redesigning the failure resolution process to improve documentation practices and root cause analysis, implementing a First Pass Yield metric to help reduce the number of revisions generated by the Engineering and Order Management departments, and implementing a process-focused problem solving methodology to reduce Partial Discharge failures (the site's most costly internal quality failure). Each of the aforementioned projects required collaboration from multiple departments, and tools were implemented to facilitate process improvements and cross departmental communication. The ultimate goals of these initiatives are to decrease failure costs, reduce waste and increase the profitability and competitive position of the factory's transformer product. by Christopher Kilburn-Peterson. S.M. M.B.A. 2006-11-08T16:45:05Z 2006-11-08T16:45:05Z 2005 2005 Thesis http://hdl.handle.net/1721.1/34826 61662348 eng M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission. http://dspace.mit.edu/handle/1721.1/7582 71 leaves 3956988 bytes 3959612 bytes application/pdf application/pdf application/pdf Massachusetts Institute of Technology |
| spellingShingle | Mechanical Engineering. Sloan School of Management. Leaders for Manufacturing Program. Kilburn-Peterson, Christopher Using quality improvement methodologies to enhance cross departmental collaboration and quality cost reduction |
| title | Using quality improvement methodologies to enhance cross departmental collaboration and quality cost reduction |
| title_full | Using quality improvement methodologies to enhance cross departmental collaboration and quality cost reduction |
| title_fullStr | Using quality improvement methodologies to enhance cross departmental collaboration and quality cost reduction |
| title_full_unstemmed | Using quality improvement methodologies to enhance cross departmental collaboration and quality cost reduction |
| title_short | Using quality improvement methodologies to enhance cross departmental collaboration and quality cost reduction |
| title_sort | using quality improvement methodologies to enhance cross departmental collaboration and quality cost reduction |
| topic | Mechanical Engineering. Sloan School of Management. Leaders for Manufacturing Program. |
| url | http://hdl.handle.net/1721.1/34826 |
| work_keys_str_mv | AT kilburnpetersonchristopher usingqualityimprovementmethodologiestoenhancecrossdepartmentalcollaborationandqualitycostreduction |