Enacting New Ways of Organizing: Exploring the Activities and Consequences of Post-industrial Work

Our empirical study of an interactive marketing company explores how post-industrial work is constituted through the ongoing daily activities of organizational actors drawing on diverse backgrounds to accomplish project-based work. Thes...

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Bibliographic Details
Main Authors: Kellogg, Katherine C, Orlikowski, Wanda J., Yates, Joanne
Format: Working Paper
Language:en_US
Published: 2003
Subjects:
Online Access:http://hdl.handle.net/1721.1/3535
Description
Summary:Our empirical study of an interactive marketing company explores how post-industrial work is constituted through the ongoing daily activities of organizational actors drawing on diverse backgrounds to accomplish project-based work. These actors engage in four types of work practices: negotiating agreements, concurrent designing and building, coordinating across boundaries within the organization, and collaborating with clients. As individuals interact across their occupational differences, new ways of working are both enabled and constrained, resulting in intended and unintended consequences for both individuals and organizations.