Welfare Implications of User Innovation

The literature on new goods and social welfare generally assumes that innovations are developed by manufacturers. But innovation by users has been found to also be an important part of innovative activity in the economy. In this paper w...

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Main Authors: Henkel, Joachim, von Hippel, Eric A.
Format: Working Paper
Language:en_US
Published: 2003
Subjects:
Online Access:http://hdl.handle.net/1721.1/3541
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author Henkel, Joachim
von Hippel, Eric A.
author_facet Henkel, Joachim
von Hippel, Eric A.
author_sort Henkel, Joachim
collection MIT
description The literature on new goods and social welfare generally assumes that innovations are developed by manufacturers. But innovation by users has been found to also be an important part of innovative activity in the economy. In this paper we explore the impact of users as a source of innovation on product diversity, innovation, and welfare. We examine the impact of user innovation on inefficiencies that bias the provision of new goods, and find that most are either alleviated or non-existent for user innovation. There are three major reasons for this. First, user innovations tend to complement manufacturer innovations, filling small niches of high need left open by commercial sellers. Second, user innovation helps to reduce information asymmetries between manufacturers and users. Third, user innovations are more likely to be freely revealed than manufacturer innovations. We conclude that, compared to a counterfactual world without such innovation, social welfare is most likely to be increased by the presence of user innovation. We derive implications for policy makers and managers
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spelling mit-1721.1/35412019-04-10T23:47:40Z Welfare Implications of User Innovation Henkel, Joachim von Hippel, Eric A. User Innovation Product Diversity Social Welfare Inefficiencies The literature on new goods and social welfare generally assumes that innovations are developed by manufacturers. But innovation by users has been found to also be an important part of innovative activity in the economy. In this paper we explore the impact of users as a source of innovation on product diversity, innovation, and welfare. We examine the impact of user innovation on inefficiencies that bias the provision of new goods, and find that most are either alleviated or non-existent for user innovation. There are three major reasons for this. First, user innovations tend to complement manufacturer innovations, filling small niches of high need left open by commercial sellers. Second, user innovation helps to reduce information asymmetries between manufacturers and users. Third, user innovations are more likely to be freely revealed than manufacturer innovations. We conclude that, compared to a counterfactual world without such innovation, social welfare is most likely to be increased by the presence of user innovation. We derive implications for policy makers and managers 2003-08-15T20:24:55Z 2003-08-15T20:24:55Z 2003-08-15T20:24:55Z Working Paper http://hdl.handle.net/1721.1/3541 en_US MIT Sloan School of Management Working Paper;4327-03 208588 bytes application/pdf application/pdf
spellingShingle User Innovation
Product Diversity
Social Welfare
Inefficiencies
Henkel, Joachim
von Hippel, Eric A.
Welfare Implications of User Innovation
title Welfare Implications of User Innovation
title_full Welfare Implications of User Innovation
title_fullStr Welfare Implications of User Innovation
title_full_unstemmed Welfare Implications of User Innovation
title_short Welfare Implications of User Innovation
title_sort welfare implications of user innovation
topic User Innovation
Product Diversity
Social Welfare
Inefficiencies
url http://hdl.handle.net/1721.1/3541
work_keys_str_mv AT henkeljoachim welfareimplicationsofuserinnovation
AT vonhippelerica welfareimplicationsofuserinnovation