Order promising/fulfillment and customer/channel collaboration in supply chain management
Thesis (M. Eng. in Logistics)--Massachusetts Institute of Technology, Engineering Systems Division, 2006.
| Main Authors: | , |
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| Other Authors: | |
| Format: | Thesis |
| Language: | eng |
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Massachusetts Institute of Technology
2007
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| Online Access: | http://hdl.handle.net/1721.1/36148 |
| _version_ | 1826202560895123456 |
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| author | An, Yimin, M. Eng. Massachusetts Institute of Technology Srethapakdi, Samuel |
| author2 | Mahender Singh. |
| author_facet | Mahender Singh. An, Yimin, M. Eng. Massachusetts Institute of Technology Srethapakdi, Samuel |
| author_sort | An, Yimin, M. Eng. Massachusetts Institute of Technology |
| collection | MIT |
| description | Thesis (M. Eng. in Logistics)--Massachusetts Institute of Technology, Engineering Systems Division, 2006. |
| first_indexed | 2024-09-23T12:09:25Z |
| format | Thesis |
| id | mit-1721.1/36148 |
| institution | Massachusetts Institute of Technology |
| language | eng |
| last_indexed | 2024-09-23T12:09:25Z |
| publishDate | 2007 |
| publisher | Massachusetts Institute of Technology |
| record_format | dspace |
| spelling | mit-1721.1/361482019-04-10T13:41:42Z Order promising/fulfillment and customer/channel collaboration in supply chain management Order promising/fulfillment and customer collaboration in supply chain management An, Yimin, M. Eng. Massachusetts Institute of Technology Srethapakdi, Samuel Mahender Singh. Massachusetts Institute of Technology. Engineering Systems Division. Massachusetts Institute of Technology. Engineering Systems Division. Engineering Systems Division. Thesis (M. Eng. in Logistics)--Massachusetts Institute of Technology, Engineering Systems Division, 2006. Vitae. Includes bibliographical references (leaves 113-115). This research investigates the order promising and fulfillment and customer and channel collaboration functions of a company. In addition to presenting more precise definitions, we identify and analyze current and emerging innovative practices in these two functions implemented by leading companies across nine industries, namely aerospace, apparel, automobile, computer, consumer packaged goods, petroleum, pharmaceutical, retail, and telecommunication. Based on our analysis, we propose a framework for categorizing order promising/fulfillment and customer/channel collaboration business models and strategies as well as future trends. Significance of integration of these two functions is also analyzed. Finally, we present guidelines for companies to optimize their operations vis-à-vis Customer and Demand management and prepare themselves for business success as far as into the year 2020. by Yimin An and Samuel Srethapakdi. M.Eng.in Logistics 2007-02-21T11:40:44Z 2007-02-21T11:40:44Z 2006 2006 Thesis http://hdl.handle.net/1721.1/36148 72823547 eng M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission. http://dspace.mit.edu/handle/1721.1/7582 115 leaves application/pdf Massachusetts Institute of Technology |
| spellingShingle | Engineering Systems Division. An, Yimin, M. Eng. Massachusetts Institute of Technology Srethapakdi, Samuel Order promising/fulfillment and customer/channel collaboration in supply chain management |
| title | Order promising/fulfillment and customer/channel collaboration in supply chain management |
| title_full | Order promising/fulfillment and customer/channel collaboration in supply chain management |
| title_fullStr | Order promising/fulfillment and customer/channel collaboration in supply chain management |
| title_full_unstemmed | Order promising/fulfillment and customer/channel collaboration in supply chain management |
| title_short | Order promising/fulfillment and customer/channel collaboration in supply chain management |
| title_sort | order promising fulfillment and customer channel collaboration in supply chain management |
| topic | Engineering Systems Division. |
| url | http://hdl.handle.net/1721.1/36148 |
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