Order, authority & identity : a comparative study of ski patrollers and lift operators at a California ski resort
Thesis (Ph.D.)--Massachusetts Institute of Technology, Sloan School of Management, 1999.
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Thesis |
| Language: | eng |
| Published: |
Massachusetts Institute of Technology
2007
|
| Subjects: | |
| Online Access: | http://hdl.handle.net/1721.1/39635 |
| _version_ | 1811071240016756736 |
|---|---|
| author | Guild Wendy L. (Wendy Lynn), 1968- |
| author2 | John Van Maanen. |
| author_facet | John Van Maanen. Guild Wendy L. (Wendy Lynn), 1968- |
| author_sort | Guild Wendy L. (Wendy Lynn), 1968- |
| collection | MIT |
| description | Thesis (Ph.D.)--Massachusetts Institute of Technology, Sloan School of Management, 1999. |
| first_indexed | 2024-09-23T08:48:07Z |
| format | Thesis |
| id | mit-1721.1/39635 |
| institution | Massachusetts Institute of Technology |
| language | eng |
| last_indexed | 2024-09-23T08:48:07Z |
| publishDate | 2007 |
| publisher | Massachusetts Institute of Technology |
| record_format | dspace |
| spelling | mit-1721.1/396352019-04-10T19:08:30Z Order, authority & identity : a comparative study of ski patrollers and lift operators at a California ski resort Comparative study of ski patrollers and lift operators at a California ski resort Guild Wendy L. (Wendy Lynn), 1968- John Van Maanen. Sloan School of Management. Sloan School of Management. Sloan School of Management. Thesis (Ph.D.)--Massachusetts Institute of Technology, Sloan School of Management, 1999. Includes bibliographical references (leaves 158-166). The objective of this thesis, resulting from two years of participant-observation fieldwork, is to explore the link between order, authority, and identity at a California ski resort. Through comparing how work gets done in two departments on the mountain, I consider how the authority effective in maintaining order is shaped by the identities of those working in each department. In particular, I demonstrate how subcultural authority shapes work accomplishment in Lift Operations, whereas organizational authority ensures that the Ski Patrol work gets done. Through ethnographic detail, these authorities are linked to the lift operators' ironic detachment and the patrollers' professionalism. A theoretical contribution is made in the development of an "action claims" framework for identity, the order-facilitating analysis of authority, and the presentation of their interconnections. The consequences of the configurations for the individuals and the organization are considered. Implications for managing subcultural populations are explored. by Wendy L. Guild. Ph.D. 2007-11-16T14:36:14Z 2007-11-16T14:36:14Z 1999 1999 Thesis http://hdl.handle.net/1721.1/39635 44390309 eng M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission. http://dspace.mit.edu/handle/1721.1/7582 166 leaves application/pdf Massachusetts Institute of Technology |
| spellingShingle | Sloan School of Management. Guild Wendy L. (Wendy Lynn), 1968- Order, authority & identity : a comparative study of ski patrollers and lift operators at a California ski resort |
| title | Order, authority & identity : a comparative study of ski patrollers and lift operators at a California ski resort |
| title_full | Order, authority & identity : a comparative study of ski patrollers and lift operators at a California ski resort |
| title_fullStr | Order, authority & identity : a comparative study of ski patrollers and lift operators at a California ski resort |
| title_full_unstemmed | Order, authority & identity : a comparative study of ski patrollers and lift operators at a California ski resort |
| title_short | Order, authority & identity : a comparative study of ski patrollers and lift operators at a California ski resort |
| title_sort | order authority identity a comparative study of ski patrollers and lift operators at a california ski resort |
| topic | Sloan School of Management. |
| url | http://hdl.handle.net/1721.1/39635 |
| work_keys_str_mv | AT guildwendylwendylynn1968 orderauthorityidentityacomparativestudyofskipatrollersandliftoperatorsatacaliforniaskiresort AT guildwendylwendylynn1968 comparativestudyofskipatrollersandliftoperatorsatacaliforniaskiresort |