Global delivery of IT services : looking beyond the global delivery model
Thesis (S.M.)--Massachusetts Institute of Technology, System Design and Management Program, 2007.
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| Format: | Thesis |
| Language: | eng |
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Massachusetts Institute of Technology
2008
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| Online Access: | http://hdl.handle.net/1721.1/42346 |
| _version_ | 1826198858570399744 |
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| author | Cherian, Binoy |
| author2 | Michael Cusumano. |
| author_facet | Michael Cusumano. Cherian, Binoy |
| author_sort | Cherian, Binoy |
| collection | MIT |
| description | Thesis (S.M.)--Massachusetts Institute of Technology, System Design and Management Program, 2007. |
| first_indexed | 2024-09-23T11:11:06Z |
| format | Thesis |
| id | mit-1721.1/42346 |
| institution | Massachusetts Institute of Technology |
| language | eng |
| last_indexed | 2024-09-23T11:11:06Z |
| publishDate | 2008 |
| publisher | Massachusetts Institute of Technology |
| record_format | dspace |
| spelling | mit-1721.1/423462019-04-10T09:03:21Z Global delivery of IT services : looking beyond the global delivery model Global delivery of information technology services : looking beyond the GDM Cherian, Binoy Michael Cusumano. System Design and Management Program. System Design and Management Program. System Design and Management Program. Thesis (S.M.)--Massachusetts Institute of Technology, System Design and Management Program, 2007. Includes bibliographical references (p. 95-99). The objective of this thesis is to analyze the factors that create competitive advantage through global delivery of IT services. Research on this thesis consists of a review of IT services markets and globally distributed operating models for IT services. A simple framework is created to analyze global delivery models (GDM) used by IT services companies. A few companies, including Infosys, have pioneered the GDM and hence the framework created is used to analyze Infosys' global delivery model. Finally, recommendations are made, based on this analysis, to enable firms to gain competitive advantage by looking beyond the adoption of global delivery models for IT services. by Binoy Cherian. S.M. 2008-09-03T15:24:24Z 2008-09-03T15:24:24Z 2007 2007 Thesis http://hdl.handle.net/1721.1/42346 233976826 eng M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission. http://dspace.mit.edu/handle/1721.1/7582 99 p. application/pdf Massachusetts Institute of Technology |
| spellingShingle | System Design and Management Program. Cherian, Binoy Global delivery of IT services : looking beyond the global delivery model |
| title | Global delivery of IT services : looking beyond the global delivery model |
| title_full | Global delivery of IT services : looking beyond the global delivery model |
| title_fullStr | Global delivery of IT services : looking beyond the global delivery model |
| title_full_unstemmed | Global delivery of IT services : looking beyond the global delivery model |
| title_short | Global delivery of IT services : looking beyond the global delivery model |
| title_sort | global delivery of it services looking beyond the global delivery model |
| topic | System Design and Management Program. |
| url | http://hdl.handle.net/1721.1/42346 |
| work_keys_str_mv | AT cherianbinoy globaldeliveryofitserviceslookingbeyondtheglobaldeliverymodel AT cherianbinoy globaldeliveryofinformationtechnologyserviceslookingbeyondthegdm |