Patterns of pleasure--the design and development of customer satisfaction
Thesis (M.S.)--Massachusetts Institute of Technology, Sloan School of Management, 1994.
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Thesis |
| Language: | eng |
| Published: |
Massachusetts Institute of Technology
2008
|
| Subjects: | |
| Online Access: | http://hdl.handle.net/1721.1/43276 |
| _version_ | 1811092025934610432 |
|---|---|
| author | Lamm, Douglas W. (Douglas William) |
| author2 | Drazen Prelec. |
| author_facet | Drazen Prelec. Lamm, Douglas W. (Douglas William) |
| author_sort | Lamm, Douglas W. (Douglas William) |
| collection | MIT |
| description | Thesis (M.S.)--Massachusetts Institute of Technology, Sloan School of Management, 1994. |
| first_indexed | 2024-09-23T15:11:44Z |
| format | Thesis |
| id | mit-1721.1/43276 |
| institution | Massachusetts Institute of Technology |
| language | eng |
| last_indexed | 2024-09-23T15:11:44Z |
| publishDate | 2008 |
| publisher | Massachusetts Institute of Technology |
| record_format | dspace |
| spelling | mit-1721.1/432762019-04-10T23:06:25Z Patterns of pleasure--the design and development of customer satisfaction Lamm, Douglas W. (Douglas William) Drazen Prelec. Sloan School of Management Sloan School of Management Thesis (M.S.)--Massachusetts Institute of Technology, Sloan School of Management, 1994. Vita. Includes bibliographical references (leaves [130-133]). by Douglas W. Lamm. M.S. 2008-11-07T19:23:35Z 2008-11-07T19:23:35Z 1994 1994 Thesis http://hdl.handle.net/1721.1/43276 31537548 eng M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission. http://dspace.mit.edu/handle/1721.1/7582 129, [5] leaves application/pdf Massachusetts Institute of Technology |
| spellingShingle | Sloan School of Management Lamm, Douglas W. (Douglas William) Patterns of pleasure--the design and development of customer satisfaction |
| title | Patterns of pleasure--the design and development of customer satisfaction |
| title_full | Patterns of pleasure--the design and development of customer satisfaction |
| title_fullStr | Patterns of pleasure--the design and development of customer satisfaction |
| title_full_unstemmed | Patterns of pleasure--the design and development of customer satisfaction |
| title_short | Patterns of pleasure--the design and development of customer satisfaction |
| title_sort | patterns of pleasure the design and development of customer satisfaction |
| topic | Sloan School of Management |
| url | http://hdl.handle.net/1721.1/43276 |
| work_keys_str_mv | AT lammdouglaswdouglaswilliam patternsofpleasurethedesignanddevelopmentofcustomersatisfaction |