Evaluating operating efficiency of service businesses with data envelopment analysis : empirical study of bank branch operations
"February, 1983."
| Main Authors: | , |
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| Other Authors: | |
| Format: | Working Paper |
| Published: |
Cambridge, Mass. : Massachusetts Institute of Technology, Alfred P. Sloan School of Management
2009
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| Online Access: | http://hdl.handle.net/1721.1/47653 |