Search and Product Differentiation at an Internet Shopbot

Price dispersion among commodity goods is typically attributed to consumer search costs. We explore the magnitude of consumer search costs using a data set obtained from a major Internet shopbot. For the median consumer, the benefits to searching lower screens are $2.24 while the cost of an exhausti...

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Bibliographic Details
Main Authors: Brynjolfsson, Erik, Dick, Astrid Andrea, Smith, Michael D.
Format: Working Paper
Language:en_US
Published: 2004
Subjects:
Online Access:http://hdl.handle.net/1721.1/5046
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author Brynjolfsson, Erik
Dick, Astrid Andrea
Smith, Michael D.
author_facet Brynjolfsson, Erik
Dick, Astrid Andrea
Smith, Michael D.
author_sort Brynjolfsson, Erik
collection MIT
description Price dispersion among commodity goods is typically attributed to consumer search costs. We explore the magnitude of consumer search costs using a data set obtained from a major Internet shopbot. For the median consumer, the benefits to searching lower screens are $2.24 while the cost of an exhaustive search of the offers is a maximum of $2.03. Interestingly, in our setting, consumers who search more intensively are less price sensitive than other consumers, reflecting their increased weight on retailer differentiation in delivery time and reliability. Our results demonstrate that even in this nearly-perfect market, substantial price dispersion can exist in equilibrium from consumers preferences over both price and non-price attributes
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spelling mit-1721.1/50462019-04-11T09:45:30Z Search and Product Differentiation at an Internet Shopbot Brynjolfsson, Erik Dick, Astrid Andrea Smith, Michael D. search costs shopbot product differentiation random coefficients choice model Price dispersion among commodity goods is typically attributed to consumer search costs. We explore the magnitude of consumer search costs using a data set obtained from a major Internet shopbot. For the median consumer, the benefits to searching lower screens are $2.24 while the cost of an exhaustive search of the offers is a maximum of $2.03. Interestingly, in our setting, consumers who search more intensively are less price sensitive than other consumers, reflecting their increased weight on retailer differentiation in delivery time and reliability. Our results demonstrate that even in this nearly-perfect market, substantial price dispersion can exist in equilibrium from consumers preferences over both price and non-price attributes 2004-03-05T19:24:30Z 2004-03-05T19:24:30Z 2004-03-05T19:24:30Z Working Paper http://hdl.handle.net/1721.1/5046 en_US MIT Sloan School of Management Working Paper;4441-03 Center for eBusiness at MIT;194 358313 bytes application/pdf application/pdf
spellingShingle search costs
shopbot
product differentiation
random coefficients choice model
Brynjolfsson, Erik
Dick, Astrid Andrea
Smith, Michael D.
Search and Product Differentiation at an Internet Shopbot
title Search and Product Differentiation at an Internet Shopbot
title_full Search and Product Differentiation at an Internet Shopbot
title_fullStr Search and Product Differentiation at an Internet Shopbot
title_full_unstemmed Search and Product Differentiation at an Internet Shopbot
title_short Search and Product Differentiation at an Internet Shopbot
title_sort search and product differentiation at an internet shopbot
topic search costs
shopbot
product differentiation
random coefficients choice model
url http://hdl.handle.net/1721.1/5046
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AT dickastridandrea searchandproductdifferentiationataninternetshopbot
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