Customer loyalty in the public transportation context

Thesis (S.M. in Transportation)--Massachusetts Institute of Technology, Dept. of Civil and Environmental Engineering, 2010.

Bibliographic Details
Main Author: Webb, Valerie (Valerie Nichole)
Other Authors: Jinhua Zhao and Nigel H.M. Wilson.
Format: Thesis
Language:eng
Published: Massachusetts Institute of Technology 2010
Subjects:
Online Access:http://hdl.handle.net/1721.1/58083
Description
Summary:Thesis (S.M. in Transportation)--Massachusetts Institute of Technology, Dept. of Civil and Environmental Engineering, 2010.