Communication learning outcomes from software engineering professionals: A basis for teaching communication in the engineering curriculum
It is widely acknowledged that employers tend to be dissatisfied with the communication skills of new engineering graduates, yet research into employers' expectations has not provided a sufficient foundation for incorporating workplace communication skills into the engineering curriculum. This...
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Format: | Article |
Language: | en_US |
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Institute of Electrical and Electronics Engineers
2010
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Online Access: | http://hdl.handle.net/1721.1/60260 https://orcid.org/0000-0003-0768-9608 |
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author | Ruff, Susan Carter, Michael |
author2 | MIT Program in Writing & Humanistic Studies |
author_facet | MIT Program in Writing & Humanistic Studies Ruff, Susan Carter, Michael |
author_sort | Ruff, Susan |
collection | MIT |
description | It is widely acknowledged that employers tend to be dissatisfied with the communication skills of new engineering graduates, yet research into employers' expectations has not provided a sufficient foundation for incorporating workplace communication skills into the engineering curriculum. This study seeks to bridge that communication gap. Through focus groups and interviews with software engineers and managers, we have identified over 35 communication skills that comprise communication in the software engineering workplace, including a broad range of formal, interpersonal, professional, and team communication skills. These skills are presented in the form of outcomes that can be used by faculty not only to build a communication-rich program but also to enhance classroom instruction. Although the focus of this study is software engineering, most of the outcomes are applicable to other engineering programs. |
first_indexed | 2024-09-23T13:27:48Z |
format | Article |
id | mit-1721.1/60260 |
institution | Massachusetts Institute of Technology |
language | en_US |
last_indexed | 2024-09-23T13:27:48Z |
publishDate | 2010 |
publisher | Institute of Electrical and Electronics Engineers |
record_format | dspace |
spelling | mit-1721.1/602602022-09-28T14:26:20Z Communication learning outcomes from software engineering professionals: A basis for teaching communication in the engineering curriculum Ruff, Susan Carter, Michael MIT Program in Writing & Humanistic Studies Ruff, Susan Ruff, Susan It is widely acknowledged that employers tend to be dissatisfied with the communication skills of new engineering graduates, yet research into employers' expectations has not provided a sufficient foundation for incorporating workplace communication skills into the engineering curriculum. This study seeks to bridge that communication gap. Through focus groups and interviews with software engineers and managers, we have identified over 35 communication skills that comprise communication in the software engineering workplace, including a broad range of formal, interpersonal, professional, and team communication skills. These skills are presented in the form of outcomes that can be used by faculty not only to build a communication-rich program but also to enhance classroom instruction. Although the focus of this study is software engineering, most of the outcomes are applicable to other engineering programs. 2010-12-09T19:44:39Z 2010-12-09T19:44:39Z 2009-10 Article http://purl.org/eprint/type/ConferencePaper 978-1-4244-4715-2 0190-5848 INSPEC Accession Number: 11006977 http://hdl.handle.net/1721.1/60260 Ruff, S., and M. Carter. “Communication learning outcomes from software engineering professionals: A basis for teaching communication in the engineering curriculum.” Frontiers in Education Conference, 2009. FIE '09. 39th IEEE. 2009. 1-6. © 2009, IEEE https://orcid.org/0000-0003-0768-9608 en_US http://dx.doi.org/10.1109/FIE.2009.5350442 IEEE Frontiers in Education Conference Article is made available in accordance with the publisher's policy and may be subject to US copyright law. Please refer to the publisher's site for terms of use. application/pdf Institute of Electrical and Electronics Engineers IEEE |
spellingShingle | Ruff, Susan Carter, Michael Communication learning outcomes from software engineering professionals: A basis for teaching communication in the engineering curriculum |
title | Communication learning outcomes from software engineering professionals: A basis for teaching communication in the engineering curriculum |
title_full | Communication learning outcomes from software engineering professionals: A basis for teaching communication in the engineering curriculum |
title_fullStr | Communication learning outcomes from software engineering professionals: A basis for teaching communication in the engineering curriculum |
title_full_unstemmed | Communication learning outcomes from software engineering professionals: A basis for teaching communication in the engineering curriculum |
title_short | Communication learning outcomes from software engineering professionals: A basis for teaching communication in the engineering curriculum |
title_sort | communication learning outcomes from software engineering professionals a basis for teaching communication in the engineering curriculum |
url | http://hdl.handle.net/1721.1/60260 https://orcid.org/0000-0003-0768-9608 |
work_keys_str_mv | AT ruffsusan communicationlearningoutcomesfromsoftwareengineeringprofessionalsabasisforteachingcommunicationintheengineeringcurriculum AT cartermichael communicationlearningoutcomesfromsoftwareengineeringprofessionalsabasisforteachingcommunicationintheengineeringcurriculum |