Communication learning outcomes from software engineering professionals: A basis for teaching communication in the engineering curriculum

It is widely acknowledged that employers tend to be dissatisfied with the communication skills of new engineering graduates, yet research into employers' expectations has not provided a sufficient foundation for incorporating workplace communication skills into the engineering curriculum. This...

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Main Authors: Ruff, Susan, Carter, Michael
Other Authors: MIT Program in Writing & Humanistic Studies
Format: Article
Language:en_US
Published: Institute of Electrical and Electronics Engineers 2010
Online Access:http://hdl.handle.net/1721.1/60260
https://orcid.org/0000-0003-0768-9608
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author Ruff, Susan
Carter, Michael
author2 MIT Program in Writing & Humanistic Studies
author_facet MIT Program in Writing & Humanistic Studies
Ruff, Susan
Carter, Michael
author_sort Ruff, Susan
collection MIT
description It is widely acknowledged that employers tend to be dissatisfied with the communication skills of new engineering graduates, yet research into employers' expectations has not provided a sufficient foundation for incorporating workplace communication skills into the engineering curriculum. This study seeks to bridge that communication gap. Through focus groups and interviews with software engineers and managers, we have identified over 35 communication skills that comprise communication in the software engineering workplace, including a broad range of formal, interpersonal, professional, and team communication skills. These skills are presented in the form of outcomes that can be used by faculty not only to build a communication-rich program but also to enhance classroom instruction. Although the focus of this study is software engineering, most of the outcomes are applicable to other engineering programs.
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spelling mit-1721.1/602602022-09-28T14:26:20Z Communication learning outcomes from software engineering professionals: A basis for teaching communication in the engineering curriculum Ruff, Susan Carter, Michael MIT Program in Writing & Humanistic Studies Ruff, Susan Ruff, Susan It is widely acknowledged that employers tend to be dissatisfied with the communication skills of new engineering graduates, yet research into employers' expectations has not provided a sufficient foundation for incorporating workplace communication skills into the engineering curriculum. This study seeks to bridge that communication gap. Through focus groups and interviews with software engineers and managers, we have identified over 35 communication skills that comprise communication in the software engineering workplace, including a broad range of formal, interpersonal, professional, and team communication skills. These skills are presented in the form of outcomes that can be used by faculty not only to build a communication-rich program but also to enhance classroom instruction. Although the focus of this study is software engineering, most of the outcomes are applicable to other engineering programs. 2010-12-09T19:44:39Z 2010-12-09T19:44:39Z 2009-10 Article http://purl.org/eprint/type/ConferencePaper 978-1-4244-4715-2 0190-5848 INSPEC Accession Number: 11006977 http://hdl.handle.net/1721.1/60260 Ruff, S., and M. Carter. “Communication learning outcomes from software engineering professionals: A basis for teaching communication in the engineering curriculum.” Frontiers in Education Conference, 2009. FIE '09. 39th IEEE. 2009. 1-6. © 2009, IEEE https://orcid.org/0000-0003-0768-9608 en_US http://dx.doi.org/10.1109/FIE.2009.5350442 IEEE Frontiers in Education Conference Article is made available in accordance with the publisher's policy and may be subject to US copyright law. Please refer to the publisher's site for terms of use. application/pdf Institute of Electrical and Electronics Engineers IEEE
spellingShingle Ruff, Susan
Carter, Michael
Communication learning outcomes from software engineering professionals: A basis for teaching communication in the engineering curriculum
title Communication learning outcomes from software engineering professionals: A basis for teaching communication in the engineering curriculum
title_full Communication learning outcomes from software engineering professionals: A basis for teaching communication in the engineering curriculum
title_fullStr Communication learning outcomes from software engineering professionals: A basis for teaching communication in the engineering curriculum
title_full_unstemmed Communication learning outcomes from software engineering professionals: A basis for teaching communication in the engineering curriculum
title_short Communication learning outcomes from software engineering professionals: A basis for teaching communication in the engineering curriculum
title_sort communication learning outcomes from software engineering professionals a basis for teaching communication in the engineering curriculum
url http://hdl.handle.net/1721.1/60260
https://orcid.org/0000-0003-0768-9608
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AT cartermichael communicationlearningoutcomesfromsoftwareengineeringprofessionalsabasisforteachingcommunicationintheengineeringcurriculum