Making existing technology safer in healthcare

Background: Technology, equipment and medical devices are vital for effective healthcare throughout the world but are associated with risks. These risks include device failure, inappropriate use, insufficient user-training and inadequate inspection and maintenance. Further risks within the developin...

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Main Authors: Akiyama, Masanori, Newton, Richard C, Mytton, Oliver T, Aggarwal, Rajesh, Runciman, William B, Free, Michael, Fahlgren, Bjorn, Farlow, Barbara, Yaron, Sara, Locke, Gerad, Whittaker, Stuart
Other Authors: MIT Center for Digital Business
Format: Article
Language:en_US
Published: BMJ (British Medical Journal) Publishing Group ; British Medical Association 2010
Online Access:http://hdl.handle.net/1721.1/60321
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author Akiyama, Masanori
Newton, Richard C
Mytton, Oliver T
Aggarwal, Rajesh
Runciman, William B
Free, Michael
Fahlgren, Bjorn
Farlow, Barbara
Yaron, Sara
Locke, Gerad
Whittaker, Stuart
author2 MIT Center for Digital Business
author_facet MIT Center for Digital Business
Akiyama, Masanori
Newton, Richard C
Mytton, Oliver T
Aggarwal, Rajesh
Runciman, William B
Free, Michael
Fahlgren, Bjorn
Farlow, Barbara
Yaron, Sara
Locke, Gerad
Whittaker, Stuart
author_sort Akiyama, Masanori
collection MIT
description Background: Technology, equipment and medical devices are vital for effective healthcare throughout the world but are associated with risks. These risks include device failure, inappropriate use, insufficient user-training and inadequate inspection and maintenance. Further risks within the developing world include challenging conditions of temperature and humidity, poor infrastructure, poorly trained service providers, limited resources and supervision, and inappropriately complex equipment being supplied without backup training for its use or maintenance. Methods: This document is the product of an expert working group established by WHO Patient Safety to define the measures being taken to reduce these risks. It considers how the provision of safer technology services worldwide is being enhanced in three ways: through non-punitive and open reporting systems of technology-related adverse events and near-misses, with classification and investigation; through healthcare quality assessment, accreditation and certification; and by the investigation of how appropriate design and an understanding of the conditions of use and associated human factors can improve patient safety. Results and discussion: Many aspects of these steps remain aspirational for developing countries, where highly disparate needs and a vast range of technology-related problems exist. Here, much greater emphasis must be placed on failsafe, durable and user-friendly design—examples of which are described.
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spelling mit-1721.1/603212022-09-28T17:11:07Z Making existing technology safer in healthcare Akiyama, Masanori Newton, Richard C Mytton, Oliver T Aggarwal, Rajesh Runciman, William B Free, Michael Fahlgren, Bjorn Farlow, Barbara Yaron, Sara Locke, Gerad Whittaker, Stuart MIT Center for Digital Business Sloan School of Management Akiyama, Masanori Akiyama, Masanori Background: Technology, equipment and medical devices are vital for effective healthcare throughout the world but are associated with risks. These risks include device failure, inappropriate use, insufficient user-training and inadequate inspection and maintenance. Further risks within the developing world include challenging conditions of temperature and humidity, poor infrastructure, poorly trained service providers, limited resources and supervision, and inappropriately complex equipment being supplied without backup training for its use or maintenance. Methods: This document is the product of an expert working group established by WHO Patient Safety to define the measures being taken to reduce these risks. It considers how the provision of safer technology services worldwide is being enhanced in three ways: through non-punitive and open reporting systems of technology-related adverse events and near-misses, with classification and investigation; through healthcare quality assessment, accreditation and certification; and by the investigation of how appropriate design and an understanding of the conditions of use and associated human factors can improve patient safety. Results and discussion: Many aspects of these steps remain aspirational for developing countries, where highly disparate needs and a vast range of technology-related problems exist. Here, much greater emphasis must be placed on failsafe, durable and user-friendly design—examples of which are described. World Alliance for Patient Safety 2010-12-17T22:48:01Z 2010-12-17T22:48:01Z 2010-08 Article http://purl.org/eprint/type/JournalArticle 2044-5423 1470-7934 http://hdl.handle.net/1721.1/60321 Newton, Richard C et al. “Making existing technology safer in healthcare.” Quality and Safety in Health Care 19.Suppl 2 (2010): i15 -i24. © 2010, BMJ Publishing Group Ltd en_US http://dx.doi.org/10.1136/qshc.2009.038539 Quality and safety in healthcare Article is made available in accordance with the publisher's policy and may be subject to US copyright law. Please refer to the publisher's site for terms of use. application/pdf BMJ (British Medical Journal) Publishing Group ; British Medical Association BMJ Publishing Group
spellingShingle Akiyama, Masanori
Newton, Richard C
Mytton, Oliver T
Aggarwal, Rajesh
Runciman, William B
Free, Michael
Fahlgren, Bjorn
Farlow, Barbara
Yaron, Sara
Locke, Gerad
Whittaker, Stuart
Making existing technology safer in healthcare
title Making existing technology safer in healthcare
title_full Making existing technology safer in healthcare
title_fullStr Making existing technology safer in healthcare
title_full_unstemmed Making existing technology safer in healthcare
title_short Making existing technology safer in healthcare
title_sort making existing technology safer in healthcare
url http://hdl.handle.net/1721.1/60321
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