The Trouble with Social Computing Systems Research

Social computing has led to an explosion of research in understanding users, and it has the potential to similarly revolutionize systems research. However, the number of papers designing and building new sociotechnical systems has not kept pace. We analyze challenges facing social computing systems...

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Main Authors: Bernstein, Michael S., Ackerman, Mark S., Chi, Ed H., Miller, Robert C.
Other Authors: Massachusetts Institute of Technology. Computer Science and Artificial Intelligence Laboratory
Format: Article
Language:en_US
Published: ACM SIGCHI 2011
Online Access:http://hdl.handle.net/1721.1/64444
https://orcid.org/0000-0002-0442-691X
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author Bernstein, Michael S.
Ackerman, Mark S.
Chi, Ed H.
Miller, Robert C.
author2 Massachusetts Institute of Technology. Computer Science and Artificial Intelligence Laboratory
author_facet Massachusetts Institute of Technology. Computer Science and Artificial Intelligence Laboratory
Bernstein, Michael S.
Ackerman, Mark S.
Chi, Ed H.
Miller, Robert C.
author_sort Bernstein, Michael S.
collection MIT
description Social computing has led to an explosion of research in understanding users, and it has the potential to similarly revolutionize systems research. However, the number of papers designing and building new sociotechnical systems has not kept pace. We analyze challenges facing social computing systems research, ranging from misaligned methodological incentives, evaluation expectations, double standards, and relevance compared to industry. We suggest improvements for the community to consider so that we can chart the future of our field.
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spelling mit-1721.1/644442022-09-28T08:44:16Z The Trouble with Social Computing Systems Research Bernstein, Michael S. Ackerman, Mark S. Chi, Ed H. Miller, Robert C. Massachusetts Institute of Technology. Computer Science and Artificial Intelligence Laboratory Massachusetts Institute of Technology. Department of Electrical Engineering and Computer Science Miller, Robert C. Miller, Robert C. Bernstein, Michael S. Social computing has led to an explosion of research in understanding users, and it has the potential to similarly revolutionize systems research. However, the number of papers designing and building new sociotechnical systems has not kept pace. We analyze challenges facing social computing systems research, ranging from misaligned methodological incentives, evaluation expectations, double standards, and relevance compared to industry. We suggest improvements for the community to consider so that we can chart the future of our field. 2011-06-15T17:37:30Z 2011-06-15T17:37:30Z 2011-05 Article http://purl.org/eprint/type/ConferencePaper 978-1-4503-0268-5/11/05 http://hdl.handle.net/1721.1/64444 Bernstein, Michael S. et al. "The Trouble with Social Computing Systems Research." in Proceedings of the ACM CHI Conference on Human Factors in Computing Systems, CHI 2011, May 7-12, 2011, Vancouver, BC. https://orcid.org/0000-0002-0442-691X en_US http://chi2011.org/program/byAuthor.html Proceedings of the ACM CHI Conference on Human Factors in Computing Systems, CHI 2011 Article is made available in accordance with the publisher's policy and may be subject to US copyright law. Please refer to the publisher's site for terms of use. application/pdf ACM SIGCHI MIT web domain
spellingShingle Bernstein, Michael S.
Ackerman, Mark S.
Chi, Ed H.
Miller, Robert C.
The Trouble with Social Computing Systems Research
title The Trouble with Social Computing Systems Research
title_full The Trouble with Social Computing Systems Research
title_fullStr The Trouble with Social Computing Systems Research
title_full_unstemmed The Trouble with Social Computing Systems Research
title_short The Trouble with Social Computing Systems Research
title_sort trouble with social computing systems research
url http://hdl.handle.net/1721.1/64444
https://orcid.org/0000-0002-0442-691X
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