The consequences of quality : the effects of customer satisfaction on tenant retention
Thesis (M.S.)--Massachusetts Institute of Technology, Dept. of Urban Studies and Planning, 1993.
| Main Author: | |
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| Other Authors: | |
| Format: | Thesis |
| Language: | eng |
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Massachusetts Institute of Technology
2011
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| Online Access: | http://hdl.handle.net/1721.1/65690 |
| _version_ | 1826215273428942848 |
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| author | Easton, Robert W |
| author2 | Marc A. Louargand. |
| author_facet | Marc A. Louargand. Easton, Robert W |
| author_sort | Easton, Robert W |
| collection | MIT |
| description | Thesis (M.S.)--Massachusetts Institute of Technology, Dept. of Urban Studies and Planning, 1993. |
| first_indexed | 2024-09-23T16:21:20Z |
| format | Thesis |
| id | mit-1721.1/65690 |
| institution | Massachusetts Institute of Technology |
| language | eng |
| last_indexed | 2024-09-23T16:21:20Z |
| publishDate | 2011 |
| publisher | Massachusetts Institute of Technology |
| record_format | dspace |
| spelling | mit-1721.1/656902019-04-12T15:32:45Z The consequences of quality : the effects of customer satisfaction on tenant retention Easton, Robert W Marc A. Louargand. Massachusetts Institute of Technology. Dept. of Urban Studies and Planning Urban Studies and Planning Thesis (M.S.)--Massachusetts Institute of Technology, Dept. of Urban Studies and Planning, 1993. Includes bibliographical references (leaves 80-81). by Robert W. Easton. M.S. 2011-09-13T17:37:58Z 2011-09-13T17:37:58Z 1993 1993 Thesis http://hdl.handle.net/1721.1/65690 30056515 eng M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission. http://dspace.mit.edu/handle/1721.1/7582 81 leaves application/pdf Massachusetts Institute of Technology |
| spellingShingle | Urban Studies and Planning Easton, Robert W The consequences of quality : the effects of customer satisfaction on tenant retention |
| title | The consequences of quality : the effects of customer satisfaction on tenant retention |
| title_full | The consequences of quality : the effects of customer satisfaction on tenant retention |
| title_fullStr | The consequences of quality : the effects of customer satisfaction on tenant retention |
| title_full_unstemmed | The consequences of quality : the effects of customer satisfaction on tenant retention |
| title_short | The consequences of quality : the effects of customer satisfaction on tenant retention |
| title_sort | consequences of quality the effects of customer satisfaction on tenant retention |
| topic | Urban Studies and Planning |
| url | http://hdl.handle.net/1721.1/65690 |
| work_keys_str_mv | AT eastonrobertw theconsequencesofqualitytheeffectsofcustomersatisfactionontenantretention AT eastonrobertw consequencesofqualitytheeffectsofcustomersatisfactionontenantretention |