Agility and Risk Management at Pacific Life: Optimizing Business Unit Autonomy
Pacific Life is a diversified financial services company with a history of autonomous business units. Pacific Life had five independent divisions, including Life Insurance, Annuities and Mutual Funds, and Investments. These divisions served different customers and responded to different regulatory a...
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Format: | Working Paper |
Language: | en_US |
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Cambridge, MA; Alfred P. Sloan School of Management, Massachusetts Institute of Technology
2011
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Online Access: | http://hdl.handle.net/1721.1/66532 |
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author | Ross, Jeanne W. Beath, Cynthia M. |
author_facet | Ross, Jeanne W. Beath, Cynthia M. |
author_sort | Ross, Jeanne W. |
collection | MIT |
description | Pacific Life is a diversified financial services company with a history of autonomous business units. Pacific Life had five independent divisions, including Life Insurance, Annuities and Mutual Funds, and Investments. These divisions served different customers and responded to different regulatory and market requirements. Pacific Life executives embrace decentralization as the best structure for capturing excellence in the individual businesses, so they are willing to sacrifice some potential efficiencies. But while they are usually willing to forego the benefits of a more centralized organization structure, they are not willing to assume any unnecessary risks. This case describes how the company governs shared IT services and enterprise risk management to limit its risk exposure while reaping the benefits of decentralization. |
first_indexed | 2024-09-23T09:38:15Z |
format | Working Paper |
id | mit-1721.1/66532 |
institution | Massachusetts Institute of Technology |
language | en_US |
last_indexed | 2024-09-23T09:38:15Z |
publishDate | 2011 |
publisher | Cambridge, MA; Alfred P. Sloan School of Management, Massachusetts Institute of Technology |
record_format | dspace |
spelling | mit-1721.1/665322019-04-12T13:31:49Z Agility and Risk Management at Pacific Life: Optimizing Business Unit Autonomy Ross, Jeanne W. Beath, Cynthia M. agility risk shared services IT governance Pacific Life is a diversified financial services company with a history of autonomous business units. Pacific Life had five independent divisions, including Life Insurance, Annuities and Mutual Funds, and Investments. These divisions served different customers and responded to different regulatory and market requirements. Pacific Life executives embrace decentralization as the best structure for capturing excellence in the individual businesses, so they are willing to sacrifice some potential efficiencies. But while they are usually willing to forego the benefits of a more centralized organization structure, they are not willing to assume any unnecessary risks. This case describes how the company governs shared IT services and enterprise risk management to limit its risk exposure while reaping the benefits of decentralization. 2011-10-21T18:37:47Z 2011-10-21T18:37:47Z 2007-12-01 Working Paper http://hdl.handle.net/1721.1/66532 en_US MIT Sloan School of Management Working Paper;4692-08 CISR Working Paper;372 application/pdf Cambridge, MA; Alfred P. Sloan School of Management, Massachusetts Institute of Technology |
spellingShingle | agility risk shared services IT governance Ross, Jeanne W. Beath, Cynthia M. Agility and Risk Management at Pacific Life: Optimizing Business Unit Autonomy |
title | Agility and Risk Management at Pacific Life: Optimizing Business Unit Autonomy |
title_full | Agility and Risk Management at Pacific Life: Optimizing Business Unit Autonomy |
title_fullStr | Agility and Risk Management at Pacific Life: Optimizing Business Unit Autonomy |
title_full_unstemmed | Agility and Risk Management at Pacific Life: Optimizing Business Unit Autonomy |
title_short | Agility and Risk Management at Pacific Life: Optimizing Business Unit Autonomy |
title_sort | agility and risk management at pacific life optimizing business unit autonomy |
topic | agility risk shared services IT governance |
url | http://hdl.handle.net/1721.1/66532 |
work_keys_str_mv | AT rossjeannew agilityandriskmanagementatpacificlifeoptimizingbusinessunitautonomy AT beathcynthiam agilityandriskmanagementatpacificlifeoptimizingbusinessunitautonomy |