Agility and Risk Management at Pacific Life: Optimizing Business Unit Autonomy

Pacific Life is a diversified financial services company with a history of autonomous business units. Pacific Life had five independent divisions, including Life Insurance, Annuities and Mutual Funds, and Investments. These divisions served different customers and responded to different regulatory a...

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Bibliographic Details
Main Authors: Ross, Jeanne W., Beath, Cynthia M.
Format: Working Paper
Language:en_US
Published: Cambridge, MA; Alfred P. Sloan School of Management, Massachusetts Institute of Technology 2011
Subjects:
Online Access:http://hdl.handle.net/1721.1/66532
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author Ross, Jeanne W.
Beath, Cynthia M.
author_facet Ross, Jeanne W.
Beath, Cynthia M.
author_sort Ross, Jeanne W.
collection MIT
description Pacific Life is a diversified financial services company with a history of autonomous business units. Pacific Life had five independent divisions, including Life Insurance, Annuities and Mutual Funds, and Investments. These divisions served different customers and responded to different regulatory and market requirements. Pacific Life executives embrace decentralization as the best structure for capturing excellence in the individual businesses, so they are willing to sacrifice some potential efficiencies. But while they are usually willing to forego the benefits of a more centralized organization structure, they are not willing to assume any unnecessary risks. This case describes how the company governs shared IT services and enterprise risk management to limit its risk exposure while reaping the benefits of decentralization.
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spelling mit-1721.1/665322019-04-12T13:31:49Z Agility and Risk Management at Pacific Life: Optimizing Business Unit Autonomy Ross, Jeanne W. Beath, Cynthia M. agility risk shared services IT governance Pacific Life is a diversified financial services company with a history of autonomous business units. Pacific Life had five independent divisions, including Life Insurance, Annuities and Mutual Funds, and Investments. These divisions served different customers and responded to different regulatory and market requirements. Pacific Life executives embrace decentralization as the best structure for capturing excellence in the individual businesses, so they are willing to sacrifice some potential efficiencies. But while they are usually willing to forego the benefits of a more centralized organization structure, they are not willing to assume any unnecessary risks. This case describes how the company governs shared IT services and enterprise risk management to limit its risk exposure while reaping the benefits of decentralization. 2011-10-21T18:37:47Z 2011-10-21T18:37:47Z 2007-12-01 Working Paper http://hdl.handle.net/1721.1/66532 en_US MIT Sloan School of Management Working Paper;4692-08 CISR Working Paper;372 application/pdf Cambridge, MA; Alfred P. Sloan School of Management, Massachusetts Institute of Technology
spellingShingle agility
risk
shared services
IT governance
Ross, Jeanne W.
Beath, Cynthia M.
Agility and Risk Management at Pacific Life: Optimizing Business Unit Autonomy
title Agility and Risk Management at Pacific Life: Optimizing Business Unit Autonomy
title_full Agility and Risk Management at Pacific Life: Optimizing Business Unit Autonomy
title_fullStr Agility and Risk Management at Pacific Life: Optimizing Business Unit Autonomy
title_full_unstemmed Agility and Risk Management at Pacific Life: Optimizing Business Unit Autonomy
title_short Agility and Risk Management at Pacific Life: Optimizing Business Unit Autonomy
title_sort agility and risk management at pacific life optimizing business unit autonomy
topic agility
risk
shared services
IT governance
url http://hdl.handle.net/1721.1/66532
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