Virtual Teams Demystified: An Integrative Framework for Understanding Virtual Teams and a Synthesis of Research

Virtual teams are essential to the functioning of an increasing number of organizations. They have been the subject of much research, resulting in a growing body of literature on the topic. Nevertheless, we still lack an integrated understanding of what drives virtual team dynamics and ultimately...

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Main Authors: Mortensen, Mark, Caya, Olivier, Pinsonneault, Alain
Format: Working Paper
Language:en_US
Published: Cambridge, MA; Alfred P. Sloan School of Management, Massachusetts Institute of Technology 2011
Subjects:
Online Access:http://hdl.handle.net/1721.1/66677
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author Mortensen, Mark
Caya, Olivier
Pinsonneault, Alain
author_facet Mortensen, Mark
Caya, Olivier
Pinsonneault, Alain
author_sort Mortensen, Mark
collection MIT
description Virtual teams are essential to the functioning of an increasing number of organizations. They have been the subject of much research, resulting in a growing body of literature on the topic. Nevertheless, we still lack an integrated understanding of what drives virtual team dynamics and ultimately effectiveness. A key obstacle to achieving such understanding is the lack of an integrative theory-driven framework through which we can organize and make sense of prior, and guide future, research. We build on existing models of effectiveness and emergent processes and states that have been applied to traditional teams and use these to generate a framework for understanding virtual team dynamics. We then use this framework to structure a review and synthesis of ninety-seven empirical studies of virtual teams published between 1990 and 2008. Using vote-counting analysis, we assess and integrate these findings to provide insights into the direct and indirect antecedents of virtual team effectiveness. Based on this model, we highlight key gaps in both our knowledge of, and approach to studying, virtual teams. We outline areas for future research, provide managerial recommendations, and highlight implications for the study of both virtual and traditional teams.
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spelling mit-1721.1/666772019-04-10T09:18:10Z Virtual Teams Demystified: An Integrative Framework for Understanding Virtual Teams and a Synthesis of Research Mortensen, Mark Caya, Olivier Pinsonneault, Alain information technology team design emergent team states emergent team processes virtual team effectiveness Virtual teams Virtual teams are essential to the functioning of an increasing number of organizations. They have been the subject of much research, resulting in a growing body of literature on the topic. Nevertheless, we still lack an integrated understanding of what drives virtual team dynamics and ultimately effectiveness. A key obstacle to achieving such understanding is the lack of an integrative theory-driven framework through which we can organize and make sense of prior, and guide future, research. We build on existing models of effectiveness and emergent processes and states that have been applied to traditional teams and use these to generate a framework for understanding virtual team dynamics. We then use this framework to structure a review and synthesis of ninety-seven empirical studies of virtual teams published between 1990 and 2008. Using vote-counting analysis, we assess and integrate these findings to provide insights into the direct and indirect antecedents of virtual team effectiveness. Based on this model, we highlight key gaps in both our knowledge of, and approach to studying, virtual teams. We outline areas for future research, provide managerial recommendations, and highlight implications for the study of both virtual and traditional teams. 2011-10-28T17:27:29Z 2011-10-28T17:27:29Z 2010-02 Working Paper http://hdl.handle.net/1721.1/66677 en_US MIT Sloan School of Management Working Paper;4772-10 application/pdf Cambridge, MA; Alfred P. Sloan School of Management, Massachusetts Institute of Technology
spellingShingle information technology
team design
emergent team states
emergent team processes
virtual team effectiveness
Virtual teams
Mortensen, Mark
Caya, Olivier
Pinsonneault, Alain
Virtual Teams Demystified: An Integrative Framework for Understanding Virtual Teams and a Synthesis of Research
title Virtual Teams Demystified: An Integrative Framework for Understanding Virtual Teams and a Synthesis of Research
title_full Virtual Teams Demystified: An Integrative Framework for Understanding Virtual Teams and a Synthesis of Research
title_fullStr Virtual Teams Demystified: An Integrative Framework for Understanding Virtual Teams and a Synthesis of Research
title_full_unstemmed Virtual Teams Demystified: An Integrative Framework for Understanding Virtual Teams and a Synthesis of Research
title_short Virtual Teams Demystified: An Integrative Framework for Understanding Virtual Teams and a Synthesis of Research
title_sort virtual teams demystified an integrative framework for understanding virtual teams and a synthesis of research
topic information technology
team design
emergent team states
emergent team processes
virtual team effectiveness
Virtual teams
url http://hdl.handle.net/1721.1/66677
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