| Summary: | Numerous studies have examined patterns of gender inequality in organizational advancement, with some
showing results indicative of “glass ceilings,” where gender disparities are strong at the upper reaches of the
organization, while others suggest “sticky floors,” where the gender differences in advancement occur at the lower
levels of the organization. These studies, however, have been less clear on the mechanisms that produce these
descriptive patterns. With few exceptions, extant studies have focused on internal promotion practices and have not
addressed the extent to which these patterns might reflect gender differences in external recruitment and hiring into
the organization. We construct queues consisting of both external and internal candidates—the set of candidates
under consideration—for over 2,200 job openings during a 27-month period for a large retail bank. We find that
women are more likely than men to be hired, and that this pattern holds for jobs up and down the organizational
hierarchy. The applicant pools are themselves gendered, however, with women comprising a lower percentage of the
applicant pools for high-level jobs, but a greater proportion of the pools for lower-level jobs. Since women are more
likely than men to advance from each applicant pool to hire at all levels of the hierarchy, the apparent “glass ceiling”
observed among job incumbents is not due to gendered screening practices. Instead, the roots of gender inequality in
this firm lie in the initial sorting of applicants into queues.
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