Missing Links: Referrer Behavior and Job Segregation

How does referral recruitment contribute to job segregation, and what can organizations do about it? Current theory on network effects in the labor market emphasizes the job-seeker perspective, focusing on the segregated nature of job-seekers’ information and contact networks, and leaves little ro...

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Main Authors: Rubineau, Brian, Fernandez, Roberto M.
Format: Working Paper
Language:en_US
Published: Cambridge, MA; Alfred P. Sloan School of Management; Massachusetts Institute of Technology 2011
Online Access:http://hdl.handle.net/1721.1/66932
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author Rubineau, Brian
Fernandez, Roberto M.
author_facet Rubineau, Brian
Fernandez, Roberto M.
author_sort Rubineau, Brian
collection MIT
description How does referral recruitment contribute to job segregation, and what can organizations do about it? Current theory on network effects in the labor market emphasizes the job-seeker perspective, focusing on the segregated nature of job-seekers’ information and contact networks, and leaves little role for organizational influence. But employee referrals are necessarily initiated from within a firm by referrers. We argue that referrer behavior is the missing link that can help organizations manage the segregating effects of referring. Adopting the referrer’s perspective of the process, we develop a computational model which integrates a set of empirically documented referrer behavior mechanisms gleaned from extant organizational case studies. Using this model, we compare the segregating effects of referring when these behaviors are inactive to the effects when the behaviors are active. We show that referrer behaviors substantially boost the segregating effects of referring. This impact of referrer behavior presents an opportunity for organizations. Contrary to popular wisdom, we show that organizational policies designed to influence referrer behaviors can mitigate most if not all of the segregating effects of referring.
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spelling mit-1721.1/669322019-04-10T09:17:46Z Missing Links: Referrer Behavior and Job Segregation Rubineau, Brian Fernandez, Roberto M. How does referral recruitment contribute to job segregation, and what can organizations do about it? Current theory on network effects in the labor market emphasizes the job-seeker perspective, focusing on the segregated nature of job-seekers’ information and contact networks, and leaves little role for organizational influence. But employee referrals are necessarily initiated from within a firm by referrers. We argue that referrer behavior is the missing link that can help organizations manage the segregating effects of referring. Adopting the referrer’s perspective of the process, we develop a computational model which integrates a set of empirically documented referrer behavior mechanisms gleaned from extant organizational case studies. Using this model, we compare the segregating effects of referring when these behaviors are inactive to the effects when the behaviors are active. We show that referrer behaviors substantially boost the segregating effects of referring. This impact of referrer behavior presents an opportunity for organizations. Contrary to popular wisdom, we show that organizational policies designed to influence referrer behaviors can mitigate most if not all of the segregating effects of referring. 2011-11-04T15:56:19Z 2011-11-04T15:56:19Z 2009-06 Working Paper http://hdl.handle.net/1721.1/66932 en_US MIT Sloan School of Management Working Paper;4784-10 application/pdf Cambridge, MA; Alfred P. Sloan School of Management; Massachusetts Institute of Technology
spellingShingle Rubineau, Brian
Fernandez, Roberto M.
Missing Links: Referrer Behavior and Job Segregation
title Missing Links: Referrer Behavior and Job Segregation
title_full Missing Links: Referrer Behavior and Job Segregation
title_fullStr Missing Links: Referrer Behavior and Job Segregation
title_full_unstemmed Missing Links: Referrer Behavior and Job Segregation
title_short Missing Links: Referrer Behavior and Job Segregation
title_sort missing links referrer behavior and job segregation
url http://hdl.handle.net/1721.1/66932
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