A study of the role of user-centered design methods in design team projects

User-centered approaches to design can guide teams toward an understanding of users and aid teams in better posing design problems. This paper investigates the role of user-centered design approaches in design process and outcome within the context of design team projects. The value of interaction w...

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Detalhes bibliográficos
Principais autores: Lai, Justin Y., Honda, Tomonori, Yang, Maria C.
Outros Autores: Massachusetts Institute of Technology. Department of Mechanical Engineering
Formato: Artigo
Idioma:en_US
Publicado em: Academic Press 2011
Acesso em linha:http://hdl.handle.net/1721.1/66992
https://orcid.org/0000-0002-7776-3423
https://orcid.org/0000-0003-2365-1378
Descrição
Resumo:User-centered approaches to design can guide teams toward an understanding of users and aid teams in better posing design problems. This paper investigates the role of user-centered design approaches in design process and outcome within the context of design team projects. The value of interaction with users is examined at several stages throughout the design process. The influence of user-centered design on the performance of design teams is also explored. Results suggest that the quantity of interactions with users and time spent interacting with users alone is not linked with better design outcome, but that iterative evaluation of concepts by users may be of particular value to design prototypes. Suggestions are made based on the reflections from the authors after conducting this study.