Using discrete event simulation to compare the performance of family health unit and primary health care centre organizational models in Portugal

Background: Recent reforms in Portugal aimed at strengthening the role of the primary care system, in order to improve the quality of the health care system. Since 2006 new policies aiming to change the organization, incentive structures and funding of the primary health care sector were designed, p...

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Main Authors: Fialho, Andre S., Oliveira, Monica D., Sa, Armando B.
Other Authors: Massachusetts Institute of Technology. Engineering Systems Division
Format: Article
Language:English
Published: BioMed Central Ltd 2011
Online Access:http://hdl.handle.net/1721.1/67078
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author Fialho, Andre S.
Oliveira, Monica D.
Sa, Armando B.
author2 Massachusetts Institute of Technology. Engineering Systems Division
author_facet Massachusetts Institute of Technology. Engineering Systems Division
Fialho, Andre S.
Oliveira, Monica D.
Sa, Armando B.
author_sort Fialho, Andre S.
collection MIT
description Background: Recent reforms in Portugal aimed at strengthening the role of the primary care system, in order to improve the quality of the health care system. Since 2006 new policies aiming to change the organization, incentive structures and funding of the primary health care sector were designed, promoting the evolution of traditional primary health care centres (PHCCs) into a new type of organizational unit - family health units (FHUs). This study aimed to compare performances of PHCC and FHU organizational models and to assess the potential gains from converting PHCCs into FHUs. Methods: Stochastic discrete event simulation models for the two types of organizational models were designed and implemented using Simul8 software. These models were applied to data from nineteen primary care units in three municipalities of the Greater Lisbon area. Results: The conversion of PHCCs into FHUs seems to have the potential to generate substantial improvements in productivity and accessibility, while not having a significant impact on costs. This conversion might entail a 45% reduction in the average number of days required to obtain a medical appointment and a 7% and 9% increase in the average number of medical and nursing consultations, respectively. Conclusions: Reorganization of PHCC into FHUs might increase accessibility of patients to services and efficiency in the provision of primary care services.
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spelling mit-1721.1/670782022-09-30T16:25:52Z Using discrete event simulation to compare the performance of family health unit and primary health care centre organizational models in Portugal Fialho, Andre S. Oliveira, Monica D. Sa, Armando B. Massachusetts Institute of Technology. Engineering Systems Division Fialho, Andre S. Background: Recent reforms in Portugal aimed at strengthening the role of the primary care system, in order to improve the quality of the health care system. Since 2006 new policies aiming to change the organization, incentive structures and funding of the primary health care sector were designed, promoting the evolution of traditional primary health care centres (PHCCs) into a new type of organizational unit - family health units (FHUs). This study aimed to compare performances of PHCC and FHU organizational models and to assess the potential gains from converting PHCCs into FHUs. Methods: Stochastic discrete event simulation models for the two types of organizational models were designed and implemented using Simul8 software. These models were applied to data from nineteen primary care units in three municipalities of the Greater Lisbon area. Results: The conversion of PHCCs into FHUs seems to have the potential to generate substantial improvements in productivity and accessibility, while not having a significant impact on costs. This conversion might entail a 45% reduction in the average number of days required to obtain a medical appointment and a 7% and 9% increase in the average number of medical and nursing consultations, respectively. Conclusions: Reorganization of PHCC into FHUs might increase accessibility of patients to services and efficiency in the provision of primary care services. 2011-11-18T19:55:43Z 2011-11-18T19:55:43Z 2011-10 2011-01 2011-11-15T12:20:10Z Article http://purl.org/eprint/type/JournalArticle 1472-6963 http://hdl.handle.net/1721.1/67078 BMC Health Services Research. 2011 Oct 15;11(1):274 21999336 en http://dx.doi.org/10.1186/1472-6963-11-274 BMC Health Services Research Creative Commons Attribution http://creativecommons.org/licenses/by/2.0 Fialho et al.; licensee BioMed Central Ltd. application/pdf BioMed Central Ltd BioMed Central Ltd
spellingShingle Fialho, Andre S.
Oliveira, Monica D.
Sa, Armando B.
Using discrete event simulation to compare the performance of family health unit and primary health care centre organizational models in Portugal
title Using discrete event simulation to compare the performance of family health unit and primary health care centre organizational models in Portugal
title_full Using discrete event simulation to compare the performance of family health unit and primary health care centre organizational models in Portugal
title_fullStr Using discrete event simulation to compare the performance of family health unit and primary health care centre organizational models in Portugal
title_full_unstemmed Using discrete event simulation to compare the performance of family health unit and primary health care centre organizational models in Portugal
title_short Using discrete event simulation to compare the performance of family health unit and primary health care centre organizational models in Portugal
title_sort using discrete event simulation to compare the performance of family health unit and primary health care centre organizational models in portugal
url http://hdl.handle.net/1721.1/67078
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