Process Innovation by working miners : a case of user innovation in copper mining industry
Thesis (S.M. in Management of Technology)--Massachusetts Institute of Technology, Sloan School of Management, 2012.
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| Format: | Thesis |
| Language: | eng |
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Massachusetts Institute of Technology
2012
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| Online Access: | http://hdl.handle.net/1721.1/72876 |
| _version_ | 1826200697458130944 |
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| author | Burdiles Orellana, Sergio |
| author2 | Eric von Hippel. |
| author_facet | Eric von Hippel. Burdiles Orellana, Sergio |
| author_sort | Burdiles Orellana, Sergio |
| collection | MIT |
| description | Thesis (S.M. in Management of Technology)--Massachusetts Institute of Technology, Sloan School of Management, 2012. |
| first_indexed | 2024-09-23T11:40:08Z |
| format | Thesis |
| id | mit-1721.1/72876 |
| institution | Massachusetts Institute of Technology |
| language | eng |
| last_indexed | 2024-09-23T11:40:08Z |
| publishDate | 2012 |
| publisher | Massachusetts Institute of Technology |
| record_format | dspace |
| spelling | mit-1721.1/728762019-04-10T07:46:24Z Process Innovation by working miners : a case of user innovation in copper mining industry Burdiles Orellana, Sergio Eric von Hippel. Sloan School of Management. Sloan School of Management. Sloan School of Management. Thesis (S.M. in Management of Technology)--Massachusetts Institute of Technology, Sloan School of Management, 2012. Cataloged from PDF version of thesis. Includes bibliographical references (p. 50-51). Employees are known to develop and use key process improvements. In this thesis, I explore innovation by mining employees working in Codelco, a Chilean mining company. The data on these innovations come from a contest sponsored by mine management at the Andina division of Codelco. This contest encourages workers to come forward and reveal the improvements they have made. The research method used for this case study is based on data and information collected from interviews with managers, workers and members of the contest organizing committee. In addition, a survey was given to more than 50 workers involved in the current version of the contest, to evaluate and analyze their interests and motivation drivers to participate in the contest. One of the main findings is that more than 85% of total workers do behave as user innovators, and 85% of the survey's participants have created at least two innovations at Andina. For the workers, the main reasons to participate in the contest are making a contribution to the company, to develop a deeper knowledge in a specific topic, and also to be recognized by family, colleagues and managers. The key lessons of this case study are that user innovations in the copper mining industry do happen, and creating the right incentives for workers to innovate and share their innovations, can increase their motivation, performance evaluation and add value to their company and the industry. by Sergio Burdiles Orellana. S.M.in Management of Technology 2012-09-13T18:58:38Z 2012-09-13T18:58:38Z 2012 2012 Thesis http://hdl.handle.net/1721.1/72876 808376050 eng M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission. http://dspace.mit.edu/handle/1721.1/7582 55 p. application/pdf Massachusetts Institute of Technology |
| spellingShingle | Sloan School of Management. Burdiles Orellana, Sergio Process Innovation by working miners : a case of user innovation in copper mining industry |
| title | Process Innovation by working miners : a case of user innovation in copper mining industry |
| title_full | Process Innovation by working miners : a case of user innovation in copper mining industry |
| title_fullStr | Process Innovation by working miners : a case of user innovation in copper mining industry |
| title_full_unstemmed | Process Innovation by working miners : a case of user innovation in copper mining industry |
| title_short | Process Innovation by working miners : a case of user innovation in copper mining industry |
| title_sort | process innovation by working miners a case of user innovation in copper mining industry |
| topic | Sloan School of Management. |
| url | http://hdl.handle.net/1721.1/72876 |
| work_keys_str_mv | AT burdilesorellanasergio processinnovationbyworkingminersacaseofuserinnovationincopperminingindustry |