Signs: Increasing Expression and Clarity in Instant Messaging
Despite its vast popularity, commercial instant messaging has changed little in the past 15 years. Conversations are linear, immutable, and susceptible to errors in turn-taking and referent resolution. Problems of coherency occur with high frequency, yet no chat client design has emerged that is suf...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Article |
| Language: | en_US |
| Published: |
Institute of Electrical and Electronics Engineers (IEEE)
2012
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| Online Access: | http://hdl.handle.net/1721.1/74608 |
| _version_ | 1811097784116314112 |
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| author | Zinman, Aaron Robert Donath, Judith |
| author2 | Massachusetts Institute of Technology. Media Laboratory |
| author_facet | Massachusetts Institute of Technology. Media Laboratory Zinman, Aaron Robert Donath, Judith |
| author_sort | Zinman, Aaron Robert |
| collection | MIT |
| description | Despite its vast popularity, commercial instant messaging has changed little in the past 15 years. Conversations are linear, immutable, and susceptible to errors in turn-taking and referent resolution. Problems of coherency occur with high frequency, yet no chat client design has emerged that is sufficiently successful to alleviate problems in discourse to achieve commercial adaption. We present Signs, our contribution of an instant messaging design philosophy and implementation. We aim to reduce confusion while increasing expressive power. Signs allows the mutation of persistent discussion spaces as a means for novel communicative acts in addition to repair of sequencing problems. This paper addresses the theory behind Signs, our specific design choices, and feedback from a brief user study. |
| first_indexed | 2024-09-23T17:04:53Z |
| format | Article |
| id | mit-1721.1/74608 |
| institution | Massachusetts Institute of Technology |
| language | en_US |
| last_indexed | 2024-09-23T17:04:53Z |
| publishDate | 2012 |
| publisher | Institute of Electrical and Electronics Engineers (IEEE) |
| record_format | dspace |
| spelling | mit-1721.1/746082022-10-03T10:15:32Z Signs: Increasing Expression and Clarity in Instant Messaging Zinman, Aaron Robert Donath, Judith Massachusetts Institute of Technology. Media Laboratory Massachusetts Institute of Technology. Program in Science, Technology and Society Zinman, Aaron Robert Donath, Judith Despite its vast popularity, commercial instant messaging has changed little in the past 15 years. Conversations are linear, immutable, and susceptible to errors in turn-taking and referent resolution. Problems of coherency occur with high frequency, yet no chat client design has emerged that is sufficiently successful to alleviate problems in discourse to achieve commercial adaption. We present Signs, our contribution of an instant messaging design philosophy and implementation. We aim to reduce confusion while increasing expressive power. Signs allows the mutation of persistent discussion spaces as a means for novel communicative acts in addition to repair of sequencing problems. This paper addresses the theory behind Signs, our specific design choices, and feedback from a brief user study. 2012-11-08T20:11:40Z 2012-11-08T20:11:40Z 2009-01 2009-01 Article http://purl.org/eprint/type/ConferencePaper 978-0-7695-3450-3 1530-1605 http://hdl.handle.net/1721.1/74608 Zinman, Aaron and Judith Donath. "Signs: Increasing Expression and Clarity in Instant Messaging." Proceedings of the 42nd Hawaii International Conference on System Sciences (HICSS 2009) (2009): 1-10. © 2009 IEEE en_US http://dx.doi.org/10.1109/HICSS.2009.391 Proceedings of the 42nd Hawaii International Conference on System Sciences (HICSS 2009) Article is made available in accordance with the publisher's policy and may be subject to US copyright law. Please refer to the publisher's site for terms of use. application/pdf Institute of Electrical and Electronics Engineers (IEEE) IEEE |
| spellingShingle | Zinman, Aaron Robert Donath, Judith Signs: Increasing Expression and Clarity in Instant Messaging |
| title | Signs: Increasing Expression and Clarity in Instant Messaging |
| title_full | Signs: Increasing Expression and Clarity in Instant Messaging |
| title_fullStr | Signs: Increasing Expression and Clarity in Instant Messaging |
| title_full_unstemmed | Signs: Increasing Expression and Clarity in Instant Messaging |
| title_short | Signs: Increasing Expression and Clarity in Instant Messaging |
| title_sort | signs increasing expression and clarity in instant messaging |
| url | http://hdl.handle.net/1721.1/74608 |
| work_keys_str_mv | AT zinmanaaronrobert signsincreasingexpressionandclarityininstantmessaging AT donathjudith signsincreasingexpressionandclarityininstantmessaging |