The uses of complaints in a transit authority

The uses of complaints in a transit authority

Thesis (M.C.P.)--Massachusetts Institute of Technology, Dept. of Urban Studies and Planning, 1984.

Bibliographic Details
Main Author: Trainor, Maureen F
Other Authors: Ralph Gakenheimer.
Format: Thesis
Language:eng
Published: Massachusetts Institute of Technology 2013
Subjects:
Urban Studies and Planning.
Online Access:http://hdl.handle.net/1721.1/78057

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