Revolutionizing standard operating procedures in biomanufacturing

Thesis (M.B.A.)--Massachusetts Institute of Technology, Sloan School of Management; and, (S.M.)--Massachusetts Institute of Technology, Engineering Systems Division; in conjunction with the Leaders for Global Operations Program at MIT, 2013.

Bibliographic Details
Main Author: Nag, Aditya
Other Authors: Thomas Kochan and Anthony Sinskey.
Format: Thesis
Language:eng
Published: Massachusetts Institute of Technology 2013
Subjects:
Online Access:http://hdl.handle.net/1721.1/81006
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author Nag, Aditya
author2 Thomas Kochan and Anthony Sinskey.
author_facet Thomas Kochan and Anthony Sinskey.
Nag, Aditya
author_sort Nag, Aditya
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description Thesis (M.B.A.)--Massachusetts Institute of Technology, Sloan School of Management; and, (S.M.)--Massachusetts Institute of Technology, Engineering Systems Division; in conjunction with the Leaders for Global Operations Program at MIT, 2013.
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spelling mit-1721.1/810062022-01-28T17:37:00Z Revolutionizing standard operating procedures in biomanufacturing Nag, Aditya Thomas Kochan and Anthony Sinskey. Leaders for Global Operations Program. Leaders for Global Operations Program at MIT Massachusetts Institute of Technology. Engineering Systems Division Sloan School of Management Sloan School of Management. Engineering Systems Division. Leaders for Global Operations Program. Thesis (M.B.A.)--Massachusetts Institute of Technology, Sloan School of Management; and, (S.M.)--Massachusetts Institute of Technology, Engineering Systems Division; in conjunction with the Leaders for Global Operations Program at MIT, 2013. Cataloged from PDF version of thesis. Includes bibliographical references (p. 88). In its quest to become a High Reliability Performance (HRP) organization, Amgen manufacturing operations desires to further improve its adherence to, and effectiveness of, its standard operating procedures (SOPs). SOPs are expected to provide clear guidance to operators to enable them to perform their job safely and effectively. This thesis aims to take a step back and answer the question "What is the best way to provide information and instruction to floor operators in order for them to perform their job in the best way possible?" Our hypothesis is that SOPs with content and style customized to the needs of the user will enhance performance along key operational metrics. This thesis includes an analysis of the current challenges of Amgen's existing SOPs including comparison to external benchmarks and academic research. Subsequently, we provide a recommendation on future SOP content, style and supporting infrastructure informed by our research. The analysis concludes with the results of a pilot project designed to evaluate our hypothesis. The analysis indicates that while our initial findings are encouraging, further research is required to conclusively determine the validity of our hypothesis. by Aditya Nag. S.M. M.B.A. 2013-09-24T19:36:31Z 2013-09-24T19:36:31Z 2013 2013 Thesis http://hdl.handle.net/1721.1/81006 857789932 eng M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission. http://dspace.mit.edu/handle/1721.1/7582 92 p. application/pdf Massachusetts Institute of Technology
spellingShingle Sloan School of Management.
Engineering Systems Division.
Leaders for Global Operations Program.
Nag, Aditya
Revolutionizing standard operating procedures in biomanufacturing
title Revolutionizing standard operating procedures in biomanufacturing
title_full Revolutionizing standard operating procedures in biomanufacturing
title_fullStr Revolutionizing standard operating procedures in biomanufacturing
title_full_unstemmed Revolutionizing standard operating procedures in biomanufacturing
title_short Revolutionizing standard operating procedures in biomanufacturing
title_sort revolutionizing standard operating procedures in biomanufacturing
topic Sloan School of Management.
Engineering Systems Division.
Leaders for Global Operations Program.
url http://hdl.handle.net/1721.1/81006
work_keys_str_mv AT nagaditya revolutionizingstandardoperatingproceduresinbiomanufacturing