Mobile application for utility domains

This research, a collaboration between MIT and ABB/Ventyx, is focused on the development of a mobile interface for field workers in power repair settings and field service delivery. A Human Systems Engineering (HSE) approach of Plan, Analyze, and Design was utilized to develop the interface, which i...

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Bibliographic Details
Main Authors: Tappan, Jacqueline, Mikkelsen, Christine, Driediger, Ken, Cummings, M. L.
Other Authors: Massachusetts Institute of Technology. Department of Aeronautics and Astronautics
Format: Article
Language:en_US
Published: Association for Computing Machinery (ACM) 2013
Online Access:http://hdl.handle.net/1721.1/81870
Description
Summary:This research, a collaboration between MIT and ABB/Ventyx, is focused on the development of a mobile interface for field workers in power repair settings and field service delivery. A Human Systems Engineering (HSE) approach of Plan, Analyze, and Design was utilized to develop the interface, which included a Hybrid Cognitive Task Analysis (hCTA) that identified requirements for the envisioned interface. This paper overviews the results of the HSE process and presents a preliminary design for the mobile interface that emerged during initial display prototyping.