CASE STUDY -- LEAN 94-01: Integrators, not Generalists Needed: A Case Study of IPD Teams at Textron Defense Systems

The following case study examines an organization that essentially eliminated traditional functional groups and assigned all employees to cross-functional product or process teams. Although the organizational and cultural change occurred throughout the enterprise, this case will focus primarily o...

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Main Authors: Klein, Janice, Maurer, Patrick
Format: Technical Report
Published: 2013
Subjects:
Online Access:http://hdl.handle.net/1721.1/81996
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author Klein, Janice
Maurer, Patrick
author_facet Klein, Janice
Maurer, Patrick
author_sort Klein, Janice
collection MIT
description The following case study examines an organization that essentially eliminated traditional functional groups and assigned all employees to cross-functional product or process teams. Although the organizational and cultural change occurred throughout the enterprise, this case will focus primarily on the structure of teams and the management of skills and capabilities within the integrated product development (IPD) core process. In the IPD area, multi-disciplinary teams were established with the expectation that individuals would both retain their own area of expertise and broaden their understanding of the functional expertise of their fellow team members. In essence, team members were expected to become “integrators,” as opposed to “generalists.” Although a major cultural change has occurred over a two-year time period, the change to date is considered as only the first step in an evolutionary process. The transition of this organization from a traditional matrix with strong functional hierarchies to a team-based structure highlights a number of human resource implications, including team selection, performance evaluation and rewards, and career paths. The study will conclude with a summary of lessons learned and the applicability of such an organization to the defense aircraft industry.
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spelling mit-1721.1/819962019-04-14T07:05:23Z CASE STUDY -- LEAN 94-01: Integrators, not Generalists Needed: A Case Study of IPD Teams at Textron Defense Systems Klein, Janice Maurer, Patrick lean manufacturing integrated product development IPD The following case study examines an organization that essentially eliminated traditional functional groups and assigned all employees to cross-functional product or process teams. Although the organizational and cultural change occurred throughout the enterprise, this case will focus primarily on the structure of teams and the management of skills and capabilities within the integrated product development (IPD) core process. In the IPD area, multi-disciplinary teams were established with the expectation that individuals would both retain their own area of expertise and broaden their understanding of the functional expertise of their fellow team members. In essence, team members were expected to become “integrators,” as opposed to “generalists.” Although a major cultural change has occurred over a two-year time period, the change to date is considered as only the first step in an evolutionary process. The transition of this organization from a traditional matrix with strong functional hierarchies to a team-based structure highlights a number of human resource implications, including team selection, performance evaluation and rewards, and career paths. The study will conclude with a summary of lessons learned and the applicability of such an organization to the defense aircraft industry. 2013-11-06T16:04:41Z 2013-11-06T16:04:41Z 1994-01-17 Technical Report http://hdl.handle.net/1721.1/81996 Attribution-NonCommercial-ShareAlike 3.0 United States http://creativecommons.org/licenses/by-nc-sa/3.0/us/ application/pdf
spellingShingle lean manufacturing
integrated product development
IPD
Klein, Janice
Maurer, Patrick
CASE STUDY -- LEAN 94-01: Integrators, not Generalists Needed: A Case Study of IPD Teams at Textron Defense Systems
title CASE STUDY -- LEAN 94-01: Integrators, not Generalists Needed: A Case Study of IPD Teams at Textron Defense Systems
title_full CASE STUDY -- LEAN 94-01: Integrators, not Generalists Needed: A Case Study of IPD Teams at Textron Defense Systems
title_fullStr CASE STUDY -- LEAN 94-01: Integrators, not Generalists Needed: A Case Study of IPD Teams at Textron Defense Systems
title_full_unstemmed CASE STUDY -- LEAN 94-01: Integrators, not Generalists Needed: A Case Study of IPD Teams at Textron Defense Systems
title_short CASE STUDY -- LEAN 94-01: Integrators, not Generalists Needed: A Case Study of IPD Teams at Textron Defense Systems
title_sort case study lean 94 01 integrators not generalists needed a case study of ipd teams at textron defense systems
topic lean manufacturing
integrated product development
IPD
url http://hdl.handle.net/1721.1/81996
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AT maurerpatrick casestudylean9401integratorsnotgeneralistsneededacasestudyofipdteamsattextrondefensesystems