Designing a service parts quality system for rapid customer response

Thesis (M.B.A.)--Massachusetts Institute of Technology, Sloan School of Management; and, (S.M.)--Massachusetts Institute of Technology, Dept. of Electrical Engineering and Computer Science; in conjunction with the Leaders for Manufacturing Program at MIT, 2002.

Detalhes bibliográficos
Autor principal: Bauman, Randall (Randall David), 1971-
Outros Autores: Donald B. Rosenfield and Duane Boning.
Formato: Tese
Idioma:eng
Publicado em: Massachusetts Institute of Technology 2014
Assuntos:
Acesso em linha:http://hdl.handle.net/1721.1/84325