Social Category Diversity Promotes Premeeting Elaboration: The Role of Relationship Focus

A purported downside of social category diversity is decreased relationship focus (i.e., one’s focus on establishing a positive social bond with a coworker). However, we argue that this lack of relationship focus serves as a central mechanism that improves information processing even prior to intera...

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Main Authors: Loyd, Denise Lewin, Wang, Cynthia S., Phillips, Katherine W., Lount, Robert B.
Other Authors: Sloan School of Management
Format: Article
Language:en_US
Published: Institute for Operations Research and the Management Sciences (INFORMS) 2014
Online Access:http://hdl.handle.net/1721.1/87776
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author Loyd, Denise Lewin
Wang, Cynthia S.
Phillips, Katherine W.
Lount, Robert B.
author2 Sloan School of Management
author_facet Sloan School of Management
Loyd, Denise Lewin
Wang, Cynthia S.
Phillips, Katherine W.
Lount, Robert B.
author_sort Loyd, Denise Lewin
collection MIT
description A purported downside of social category diversity is decreased relationship focus (i.e., one’s focus on establishing a positive social bond with a coworker). However, we argue that this lack of relationship focus serves as a central mechanism that improves information processing even prior to interaction and, ultimately, decision-making performance in diverse settings. We introduce the construct of premeeting elaboration (i.e., the extent to which individuals consider their own and others’ perspectives in the anticipation of an interaction) and explore its link with social category diversity and relationship focus. Experiments 1 and 2 demonstrate that when disagreement occurs, social category diversity increases premeeting elaboration, with relationship focus as a central causal mechanism. Experiment 3 shows that premeeting elaboration has important implications for performance: disagreeing dyads with social category diversity elaborate more prior to meeting and, as a result, perform better on a decision-making task than those with social category homogeneity. We discuss the value of studying early-stage interaction and propose a reconsideration of the “downside” of social category diversity.
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spelling mit-1721.1/877762022-10-02T05:44:30Z Social Category Diversity Promotes Premeeting Elaboration: The Role of Relationship Focus Loyd, Denise Lewin Wang, Cynthia S. Phillips, Katherine W. Lount, Robert B. Sloan School of Management Loyd, Denise Lewin A purported downside of social category diversity is decreased relationship focus (i.e., one’s focus on establishing a positive social bond with a coworker). However, we argue that this lack of relationship focus serves as a central mechanism that improves information processing even prior to interaction and, ultimately, decision-making performance in diverse settings. We introduce the construct of premeeting elaboration (i.e., the extent to which individuals consider their own and others’ perspectives in the anticipation of an interaction) and explore its link with social category diversity and relationship focus. Experiments 1 and 2 demonstrate that when disagreement occurs, social category diversity increases premeeting elaboration, with relationship focus as a central causal mechanism. Experiment 3 shows that premeeting elaboration has important implications for performance: disagreeing dyads with social category diversity elaborate more prior to meeting and, as a result, perform better on a decision-making task than those with social category homogeneity. We discuss the value of studying early-stage interaction and propose a reconsideration of the “downside” of social category diversity. Kellogg School of Management 2014-06-13T17:10:02Z 2014-06-13T17:10:02Z 2012-07 Article http://purl.org/eprint/type/JournalArticle 1047-7039 1526-5455 http://hdl.handle.net/1721.1/87776 Loyd, Denise Lewin, Cynthia S. Wang, Katherine W. Phillips, and Robert B. Lount. “Social Category Diversity Promotes Premeeting Elaboration: The Role of Relationship Focus.” Organization Science 24, no. 3 (June 2013): 757–772. en_US http://dx.doi.org/10.1287/orsc.1120.0761 Organization Science Creative Commons Attribution-Noncommercial-Share Alike http://creativecommons.org/licenses/by-nc-sa/4.0/ application/pdf Institute for Operations Research and the Management Sciences (INFORMS) SSRN
spellingShingle Loyd, Denise Lewin
Wang, Cynthia S.
Phillips, Katherine W.
Lount, Robert B.
Social Category Diversity Promotes Premeeting Elaboration: The Role of Relationship Focus
title Social Category Diversity Promotes Premeeting Elaboration: The Role of Relationship Focus
title_full Social Category Diversity Promotes Premeeting Elaboration: The Role of Relationship Focus
title_fullStr Social Category Diversity Promotes Premeeting Elaboration: The Role of Relationship Focus
title_full_unstemmed Social Category Diversity Promotes Premeeting Elaboration: The Role of Relationship Focus
title_short Social Category Diversity Promotes Premeeting Elaboration: The Role of Relationship Focus
title_sort social category diversity promotes premeeting elaboration the role of relationship focus
url http://hdl.handle.net/1721.1/87776
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