The predictability of consumer visitation patterns

We consider hundreds of thousands of individual economic transactions to ask: how predictable are consumers in their merchant visitation patterns? Our results suggest that, in the long-run, much of our seemingly elective activity is actually highly predictable. Notwithstanding a wide range of indivi...

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Main Authors: Llorente, Alejandro, Cebrian, Manuel, Moro, Esteban, Krumme, Katherine Ann, Pentland, Alex Paul
Other Authors: Massachusetts Institute of Technology. Media Laboratory
Format: Article
Language:en_US
Published: Nature Publishing Group 2014
Online Access:http://hdl.handle.net/1721.1/88207
https://orcid.org/0000-0002-8053-9983
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author Llorente, Alejandro
Cebrian, Manuel
Moro, Esteban
Krumme, Katherine Ann
Pentland, Alex Paul
author2 Massachusetts Institute of Technology. Media Laboratory
author_facet Massachusetts Institute of Technology. Media Laboratory
Llorente, Alejandro
Cebrian, Manuel
Moro, Esteban
Krumme, Katherine Ann
Pentland, Alex Paul
author_sort Llorente, Alejandro
collection MIT
description We consider hundreds of thousands of individual economic transactions to ask: how predictable are consumers in their merchant visitation patterns? Our results suggest that, in the long-run, much of our seemingly elective activity is actually highly predictable. Notwithstanding a wide range of individual preferences, shoppers share regularities in how they visit merchant locations over time. Yet while aggregate behavior is largely predictable, the interleaving of shopping events introduces important stochastic elements at short time scales. These short- and long-scale patterns suggest a theoretical upper bound on predictability, and describe the accuracy of a Markov model in predicting a person's next location. We incorporate population-level transition probabilities in the predictive models, and find that in many cases these improve accuracy. While our results point to the elusiveness of precise predictions about where a person will go next, they suggest the existence, at large time-scales, of regularities across the population.
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spelling mit-1721.1/882072022-10-01T13:36:51Z The predictability of consumer visitation patterns Llorente, Alejandro Cebrian, Manuel Moro, Esteban Krumme, Katherine Ann Pentland, Alex Paul Massachusetts Institute of Technology. Media Laboratory Program in Media Arts and Sciences (Massachusetts Institute of Technology) Krumme, Katherine Ann Pentland, Alex Paul We consider hundreds of thousands of individual economic transactions to ask: how predictable are consumers in their merchant visitation patterns? Our results suggest that, in the long-run, much of our seemingly elective activity is actually highly predictable. Notwithstanding a wide range of individual preferences, shoppers share regularities in how they visit merchant locations over time. Yet while aggregate behavior is largely predictable, the interleaving of shopping events introduces important stochastic elements at short time scales. These short- and long-scale patterns suggest a theoretical upper bound on predictability, and describe the accuracy of a Markov model in predicting a person's next location. We incorporate population-level transition probabilities in the predictive models, and find that in many cases these improve accuracy. While our results point to the elusiveness of precise predictions about where a person will go next, they suggest the existence, at large time-scales, of regularities across the population. 2014-07-08T18:54:16Z 2014-07-08T18:54:16Z 2013-04 2012-09 Article http://purl.org/eprint/type/JournalArticle 2045-2322 http://hdl.handle.net/1721.1/88207 Krumme, Coco, Alejandro Llorente, Manuel Cebrian, Alex (“Sandy”) Pentland, and Esteban Moro. “The Predictability of Consumer Visitation Patterns.” Sci. Rep. 3 (April 18, 2013). https://orcid.org/0000-0002-8053-9983 en_US http://dx.doi.org/10.1038/srep01645 Scientific Reports Creative Commons Attribution-NonCommercial-NoDerivs 3.0 http://creativecommons.org/licenses/by-nc-nd/3.0/ application/pdf Nature Publishing Group Nature Publishing Group
spellingShingle Llorente, Alejandro
Cebrian, Manuel
Moro, Esteban
Krumme, Katherine Ann
Pentland, Alex Paul
The predictability of consumer visitation patterns
title The predictability of consumer visitation patterns
title_full The predictability of consumer visitation patterns
title_fullStr The predictability of consumer visitation patterns
title_full_unstemmed The predictability of consumer visitation patterns
title_short The predictability of consumer visitation patterns
title_sort predictability of consumer visitation patterns
url http://hdl.handle.net/1721.1/88207
https://orcid.org/0000-0002-8053-9983
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