One Work Analysis, Two Domains: A Display Information Requirements Case Study
d observations, among other techniques. Given the time and resources required, we examine how to generalize a work domain analysis technique, namely the hybrid Cognitive Task Analysis (hCTA) method across two domains in order to generate a common set of display information requirements. The two doma...
| Main Authors: | , , |
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| 格式: | Presentation |
| 出版: |
HFES
2014
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| 主题: | |
| 在线阅读: | http://hdl.handle.net/1721.1/90367 |
| _version_ | 1826198887550943232 |
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| author | Cummings, M. L. Tappan, J. Mikkelsen, C. |
| author_facet | Cummings, M. L. Tappan, J. Mikkelsen, C. |
| author_sort | Cummings, M. L. |
| collection | MIT |
| description | d observations, among other techniques. Given the time and resources required, we examine how to generalize a work domain analysis technique, namely the hybrid Cognitive Task Analysis (hCTA) method across two domains in order to generate a common set of display information requirements. The two domains of interest are field workers troubleshooting low voltage distribution networks and telecommunication problems. Results show that there is a high degree of similarity between the two domains due to their service call nature, particularly in tasking and decision-making. While the primary differences were due to communication protocols and equipment requirements, the basic overall mission goals, functions, phases of operation, decision processes, and situation requirements were very similar. A final design for both domains is proposed based on the joint requirements. |
| first_indexed | 2024-09-23T11:11:32Z |
| format | Presentation |
| id | mit-1721.1/90367 |
| institution | Massachusetts Institute of Technology |
| last_indexed | 2024-09-23T11:11:32Z |
| publishDate | 2014 |
| publisher | HFES |
| record_format | dspace |
| spelling | mit-1721.1/903672019-04-12T07:36:08Z One Work Analysis, Two Domains: A Display Information Requirements Case Study Cummings, M. L. Tappan, J. Mikkelsen, C. hybrid Cognitive Task Analysis Work domain analyses d observations, among other techniques. Given the time and resources required, we examine how to generalize a work domain analysis technique, namely the hybrid Cognitive Task Analysis (hCTA) method across two domains in order to generate a common set of display information requirements. The two domains of interest are field workers troubleshooting low voltage distribution networks and telecommunication problems. Results show that there is a high degree of similarity between the two domains due to their service call nature, particularly in tasking and decision-making. While the primary differences were due to communication protocols and equipment requirements, the basic overall mission goals, functions, phases of operation, decision processes, and situation requirements were very similar. A final design for both domains is proposed based on the joint requirements. 2014-09-25T20:23:56Z 2014-09-25T20:23:56Z 2012 Presentation http://hdl.handle.net/1721.1/90367 Cummings, M.L., Tappan, J., and C. Mikkelsen, One Work Analysis, Two Domains: A Display Information Requirements Case Study, 56th Annual Meeting of the Human Factors and Ergonomic Society, Boston, MA, 2012. application/pdf HFES |
| spellingShingle | hybrid Cognitive Task Analysis Work domain analyses Cummings, M. L. Tappan, J. Mikkelsen, C. One Work Analysis, Two Domains: A Display Information Requirements Case Study |
| title | One Work Analysis, Two Domains: A Display Information Requirements Case Study |
| title_full | One Work Analysis, Two Domains: A Display Information Requirements Case Study |
| title_fullStr | One Work Analysis, Two Domains: A Display Information Requirements Case Study |
| title_full_unstemmed | One Work Analysis, Two Domains: A Display Information Requirements Case Study |
| title_short | One Work Analysis, Two Domains: A Display Information Requirements Case Study |
| title_sort | one work analysis two domains a display information requirements case study |
| topic | hybrid Cognitive Task Analysis Work domain analyses |
| url | http://hdl.handle.net/1721.1/90367 |
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