Outsourced knowledge: knowledge transfer and strategic implications from design outsourcing

Thesis (S.M.M.O.T.)--Massachusetts Institute of Technology, Sloan School of Management, Management of Technology Program, 2000.

Bibliographic Details
Main Author: Grant, Peter L. (Peter Leigh), 1959-
Other Authors: James M. Utterback.
Format: Thesis
Language:eng
Published: Massachusetts Institute of Technology 2005
Subjects:
Online Access:http://hdl.handle.net/1721.1/9278
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author Grant, Peter L. (Peter Leigh), 1959-
author2 James M. Utterback.
author_facet James M. Utterback.
Grant, Peter L. (Peter Leigh), 1959-
author_sort Grant, Peter L. (Peter Leigh), 1959-
collection MIT
description Thesis (S.M.M.O.T.)--Massachusetts Institute of Technology, Sloan School of Management, Management of Technology Program, 2000.
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spelling mit-1721.1/92782019-04-13T00:09:58Z Outsourced knowledge: knowledge transfer and strategic implications from design outsourcing Knowledge transfer and strategic implications from design outsourcing Grant, Peter L. (Peter Leigh), 1959- James M. Utterback. Management of Technology Program. Management of Technology Program. Management of Technology Program. Thesis (S.M.M.O.T.)--Massachusetts Institute of Technology, Sloan School of Management, Management of Technology Program, 2000. Includes bibliographical references (p. 105-108). Design is an especially effective means to transfer organizational product knowledge; yet, design outsourcing, or the contracting of a supplier to perform the design of a product or product component, has grown in acceptance and practice. Empirical evidence suggests that there are strategic risks for the contracting company, such as forward integration by the design supplier. There are also visible benefits, such as improving product innovation and overcoming resource limitations. To investigate the strategic implications of design outsourcing in conjunction with the knowledge transfer that takes place between the contractor and the supplier, six product development firms located in New England were interviewed. Their design practices and experiences in working with clients on many different design projects provided corroboration of and new insights into the risks and benefits from design outsourcing. Additional research into design practices, design technology, the unique qualities of design knowledge, and the contributors to the transfer of knowledge during design support the argument t.hat knowledge is transferred during design. The author proposes that a product is an embodiment of the tacit and explicit knowledge that is traded-off and integrated during design in a process that naturally employs collaboration. A relative qualitative measure of the amount of knowledge embodied by the product is called its knowledge intensity. Along with an alternative to the concept of a core product called the knowledge kernel, these concepts facilitate the important linking of knowledge and products during strategic outsourcing decisions. To investigate the strategic implications of design outsourcing in conjunction with the knowledge transfer that takes place between the contracting company and the supplier, a systems dynamics model was developed. The model shows that the interactions of the many different causal-loops in design outsourcing results in an eight-to-three ratio of reinforcing feedback loops to balancing feedback loops. This result suggests that design outsourcing is a self-promoting practice that is difficult to balance and can lead to significant product knowledge transferred to the supplier. Knowledge-based recommendations are offered for companies faced with design outsourcing decisions that include offensive and defensive tactics. by Peter L. Grant. S.M.M.O.T. 2005-08-23T12:00:00Z 2005-08-23T12:00:00Z 2000 2000 Thesis http://hdl.handle.net/1721.1/9278 45746535 eng M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission. http://dspace.mit.edu/handle/1721.1/7582 108 p. 10139574 bytes 10139324 bytes application/pdf application/pdf application/pdf Massachusetts Institute of Technology
spellingShingle Management of Technology Program.
Grant, Peter L. (Peter Leigh), 1959-
Outsourced knowledge: knowledge transfer and strategic implications from design outsourcing
title Outsourced knowledge: knowledge transfer and strategic implications from design outsourcing
title_full Outsourced knowledge: knowledge transfer and strategic implications from design outsourcing
title_fullStr Outsourced knowledge: knowledge transfer and strategic implications from design outsourcing
title_full_unstemmed Outsourced knowledge: knowledge transfer and strategic implications from design outsourcing
title_short Outsourced knowledge: knowledge transfer and strategic implications from design outsourcing
title_sort outsourced knowledge knowledge transfer and strategic implications from design outsourcing
topic Management of Technology Program.
url http://hdl.handle.net/1721.1/9278
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