Using different ELECTRE methods in strategic planning in the presence of human behavioral resistance

In the multicriteria strategic planning of an organization, management should often be aware of employees' resistance to change before making new decisions; otherwise, a chosen strategy, though technologically acceptable, may not be efficient in the long term. This paper, using a sample case st...

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Main Authors: Shanian, A., El-Lahham, C., Milani, Abbas S.
Other Authors: Massachusetts Institute of Technology. Department of Mechanical Engineering
Format: Article
Language:English
Published: Hindawi Publishing Corporation 2015
Online Access:http://hdl.handle.net/1721.1/96127
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author Shanian, A.
El-Lahham, C.
Milani, Abbas S.
author2 Massachusetts Institute of Technology. Department of Mechanical Engineering
author_facet Massachusetts Institute of Technology. Department of Mechanical Engineering
Shanian, A.
El-Lahham, C.
Milani, Abbas S.
author_sort Shanian, A.
collection MIT
description In the multicriteria strategic planning of an organization, management should often be aware of employees' resistance to change before making new decisions; otherwise, a chosen strategy, though technologically acceptable, may not be efficient in the long term. This paper, using a sample case study within an organization, shows how different versions of ELECTRE methods can be used in choosing efficient strategies that account for both human behavioral resistance and technical elements. The effect of resistance from each subsystem of the organization is studied to ensure the reliability of the chosen strategy. The comparison of results from a select number of compensatory and noncompensatory models (ELECTRE I, III, IV, IS; TOPSIS; SAW; MaxMin) suggests that when employee resistance is a decision factor in the multicriteria strategic planning problem, the models can yield low-resistance strategies; however, ELECTRE seems to show more reasonable sensitivity.
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spelling mit-1721.1/961272022-09-30T23:19:43Z Using different ELECTRE methods in strategic planning in the presence of human behavioral resistance Shanian, A. El-Lahham, C. Milani, Abbas S. Massachusetts Institute of Technology. Department of Mechanical Engineering Milani, Abbas S. In the multicriteria strategic planning of an organization, management should often be aware of employees' resistance to change before making new decisions; otherwise, a chosen strategy, though technologically acceptable, may not be efficient in the long term. This paper, using a sample case study within an organization, shows how different versions of ELECTRE methods can be used in choosing efficient strategies that account for both human behavioral resistance and technical elements. The effect of resistance from each subsystem of the organization is studied to ensure the reliability of the chosen strategy. The comparison of results from a select number of compensatory and noncompensatory models (ELECTRE I, III, IV, IS; TOPSIS; SAW; MaxMin) suggests that when employee resistance is a decision factor in the multicriteria strategic planning problem, the models can yield low-resistance strategies; however, ELECTRE seems to show more reasonable sensitivity. Natural Sciences and Engineering Research Council of Canada 2015-03-20T16:28:15Z 2015-03-20T16:28:15Z 2006 2006-06 2015-03-19T11:36:53Z Article http://purl.org/eprint/type/JournalArticle 1173-9126 1532-7612 http://hdl.handle.net/1721.1/96127 Milani, A. S., A. Shanian, and C. El-Lahham. “Using Different ELECTRE Methods in Strategic Planning in the Presence of Human Behavioral Resistance.” Journal of Applied Mathematics and Decision Sciences 2006 (2006): 1–19. en http://dx.doi.org/10.1155/JAMDS/2006/10936 Journal of Applied Mathematics and Decision Sciences Creative Commons Attribution http://creativecommons.org/licenses/by/2.0 Copyright © 2006 A. S. Milani et al. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. application/pdf Hindawi Publishing Corporation Hindawi Publishing Corporation
spellingShingle Shanian, A.
El-Lahham, C.
Milani, Abbas S.
Using different ELECTRE methods in strategic planning in the presence of human behavioral resistance
title Using different ELECTRE methods in strategic planning in the presence of human behavioral resistance
title_full Using different ELECTRE methods in strategic planning in the presence of human behavioral resistance
title_fullStr Using different ELECTRE methods in strategic planning in the presence of human behavioral resistance
title_full_unstemmed Using different ELECTRE methods in strategic planning in the presence of human behavioral resistance
title_short Using different ELECTRE methods in strategic planning in the presence of human behavioral resistance
title_sort using different electre methods in strategic planning in the presence of human behavioral resistance
url http://hdl.handle.net/1721.1/96127
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