Evaluate innovative strategies leveraging existing USPS capabilities and resources to advance as a vital 21st century service organization

Thesis: M.B.A., Massachusetts Institute of Technology, Sloan School of Management, 2015.

Bibliographic Details
Main Author: Cronkhite, Isaac Sebastian
Other Authors: Ezra W. Zuckerman Sivan.
Format: Thesis
Language:eng
Published: Massachusetts Institute of Technology 2015
Subjects:
Online Access:http://hdl.handle.net/1721.1/99048
_version_ 1811070926639333376
author Cronkhite, Isaac Sebastian
author2 Ezra W. Zuckerman Sivan.
author_facet Ezra W. Zuckerman Sivan.
Cronkhite, Isaac Sebastian
author_sort Cronkhite, Isaac Sebastian
collection MIT
description Thesis: M.B.A., Massachusetts Institute of Technology, Sloan School of Management, 2015.
first_indexed 2024-09-23T08:43:52Z
format Thesis
id mit-1721.1/99048
institution Massachusetts Institute of Technology
language eng
last_indexed 2024-09-23T08:43:52Z
publishDate 2015
publisher Massachusetts Institute of Technology
record_format dspace
spelling mit-1721.1/990482019-04-09T19:28:16Z Evaluate innovative strategies leveraging existing USPS capabilities and resources to advance as a vital 21st century service organization Cronkhite, Isaac Sebastian Ezra W. Zuckerman Sivan. Sloan School of Management. Sloan School of Management. Sloan School of Management. Thesis: M.B.A., Massachusetts Institute of Technology, Sloan School of Management, 2015. Cataloged from PDF version of thesis. Includes bibliographical references (pages 171-180). by providing universal delivery service. The Second Machine Age has ushered in a new digital economy, which is transforming the way the world communicates and conducts business. Consequently, USPS faces unprecedented challenges, including nearly a decade of declining mail volume and inflexible business conditions that make it difficult to sufficiently react. The Postal Service must continue to transform and adapt to advance as a vital service organization. To fully understand the capability to adapt, this thesis will explore the long Postal Service history of embracing innovative technologies and organizational transformations to meet the changing needs of the American public. The Postal Service has been exploring innovative strategies to continue to adapt to a rapidly changing digital economy. For a new strategy to be successful it must align with the firm's industry positioning, competitive resources, organizational capabilities and existing business conditions. This thesis will analyze the USPS positioning within the two Industries that it currently operates, and examine existing Postal Service resources, positioning and capabilities to identify competitive advantages that can be leveraged to implement innovative competitive initiatives. This thesis will develop an understanding of its organizational capabilities and evaluate existing business conditions that impact the ability to implement new strategies. This thesis will then evaluate potential strategies based on their ability to leverage these competitive advantages, align with organizational capabilities, and navigate current business conditions. Finally, strategic frameworks will be applied to evaluate and prioritize strategies based on their industry attractiveness, viability and competitive sustainability. Ultimately the goal is to provide strategic recommendations to leverage organizational capabilities and resources and help the Postal Service advance as a vital 21st century service organization and meet the changing needs of the American public. by Isaac Sebastian Cronkhite. M.B.A. 2015-09-29T19:00:10Z 2015-09-29T19:00:10Z 2015 2015 Thesis http://hdl.handle.net/1721.1/99048 921502612 eng M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission. http://dspace.mit.edu/handle/1721.1/7582 180 pages application/pdf Massachusetts Institute of Technology
spellingShingle Sloan School of Management.
Cronkhite, Isaac Sebastian
Evaluate innovative strategies leveraging existing USPS capabilities and resources to advance as a vital 21st century service organization
title Evaluate innovative strategies leveraging existing USPS capabilities and resources to advance as a vital 21st century service organization
title_full Evaluate innovative strategies leveraging existing USPS capabilities and resources to advance as a vital 21st century service organization
title_fullStr Evaluate innovative strategies leveraging existing USPS capabilities and resources to advance as a vital 21st century service organization
title_full_unstemmed Evaluate innovative strategies leveraging existing USPS capabilities and resources to advance as a vital 21st century service organization
title_short Evaluate innovative strategies leveraging existing USPS capabilities and resources to advance as a vital 21st century service organization
title_sort evaluate innovative strategies leveraging existing usps capabilities and resources to advance as a vital 21st century service organization
topic Sloan School of Management.
url http://hdl.handle.net/1721.1/99048
work_keys_str_mv AT cronkhiteisaacsebastian evaluateinnovativestrategiesleveragingexistinguspscapabilitiesandresourcestoadvanceasavital21stcenturyserviceorganization