An Analysis of Commuter Rail Real-Time Information in Boston

Prior studies have assessed the impacts of real-time information (RTI) provided to bus and heavy rail riders but not commuter rail passengers. The objective of this research is to investigate the benefits of providing commuter rail RTI. The method is a three-part statistical analysis using data from...

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Main Authors: Brakewood, Candace, Rojas, Francisca, Watkins, Kari, Robin, Joshua, Zegras, P. Christopher
Other Authors: Massachusetts Institute of Technology. Department of Urban Studies and Planning
Format: Article
Language:en_US
Published: University of South Florida 2015
Online Access:http://hdl.handle.net/1721.1/99964
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author Brakewood, Candace
Rojas, Francisca
Watkins, Kari
Robin, Joshua
Zegras, P. Christopher
author2 Massachusetts Institute of Technology. Department of Urban Studies and Planning
author_facet Massachusetts Institute of Technology. Department of Urban Studies and Planning
Brakewood, Candace
Rojas, Francisca
Watkins, Kari
Robin, Joshua
Zegras, P. Christopher
author_sort Brakewood, Candace
collection MIT
description Prior studies have assessed the impacts of real-time information (RTI) provided to bus and heavy rail riders but not commuter rail passengers. The objective of this research is to investigate the benefits of providing commuter rail RTI. The method is a three-part statistical analysis using data from an on-board survey on two commuter rail lines in the Boston region. The first analysis assesses overarching adoption, and the results show that one-third of commuter rail riders use RTI. The second part conducts difference of means tests and regression analysis on passenger wait times, which reveals that riders’ use of RTI is correlated with a decrease in self-reported “usual” wait times. The third part analyzes 12 quality-of-service indicators, which have a limited relationship with RTI utilization. The results suggest that the benefits of commuter rail RTI are modest. Despite this, many commuter rail riders choose to use this new information source, which has important implications for transit managers considering deploying RTI systems.
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spelling mit-1721.1/999642022-09-28T13:12:53Z An Analysis of Commuter Rail Real-Time Information in Boston Brakewood, Candace Rojas, Francisca Watkins, Kari Robin, Joshua Zegras, P. Christopher Massachusetts Institute of Technology. Department of Urban Studies and Planning Zegras, P. Christopher Zegras, P. Christopher Prior studies have assessed the impacts of real-time information (RTI) provided to bus and heavy rail riders but not commuter rail passengers. The objective of this research is to investigate the benefits of providing commuter rail RTI. The method is a three-part statistical analysis using data from an on-board survey on two commuter rail lines in the Boston region. The first analysis assesses overarching adoption, and the results show that one-third of commuter rail riders use RTI. The second part conducts difference of means tests and regression analysis on passenger wait times, which reveals that riders’ use of RTI is correlated with a decrease in self-reported “usual” wait times. The third part analyzes 12 quality-of-service indicators, which have a limited relationship with RTI utilization. The results suggest that the benefits of commuter rail RTI are modest. Despite this, many commuter rail riders choose to use this new information source, which has important implications for transit managers considering deploying RTI systems. Rappaport Institute for Greater Boston (Public Policy Summer Fellowship) Singapore-MIT Alliance for Research and Technology United States. Dept. of Transportation (Eisenhower Fellowship) Women's Transportation Seminar (Boston Fellowship) New England University Transportation Center 2015-11-20T17:55:21Z 2015-11-20T17:55:21Z 2015-03 Article http://purl.org/eprint/type/JournalArticle 1077-291X 2375-0901 http://hdl.handle.net/1721.1/99964 Brakewood, Candace, Francisca Rojas, Christopher Zegras, Kari Watkins, and Joshua Robin. “An Analysis of Commuter Rail Real-Time Information in Boston.” JPT 18, no. 1 (March 2015): 1–20. en_US http://dx.doi.org/10.5038/2375-0901.18.1.1 Journal of Public Transportation Creative Commons Attribution-Noncommercial-Share Alike http://creativecommons.org/licenses/by-nc-sa/4.0/ application/pdf University of South Florida Zegras via Peter Cohn
spellingShingle Brakewood, Candace
Rojas, Francisca
Watkins, Kari
Robin, Joshua
Zegras, P. Christopher
An Analysis of Commuter Rail Real-Time Information in Boston
title An Analysis of Commuter Rail Real-Time Information in Boston
title_full An Analysis of Commuter Rail Real-Time Information in Boston
title_fullStr An Analysis of Commuter Rail Real-Time Information in Boston
title_full_unstemmed An Analysis of Commuter Rail Real-Time Information in Boston
title_short An Analysis of Commuter Rail Real-Time Information in Boston
title_sort analysis of commuter rail real time information in boston
url http://hdl.handle.net/1721.1/99964
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