High-tech associates (B) : accept the CRM challenge?
In late 1998, Singapore-based High-Tech Associates Pte. Ltd. (High-Tech) embraced the e-business challenge by developing a new stream of services designed to satisfy two key client groups: upstart 'dot coms' promising to offer new and innovative ways of doing business and 'old economy...
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Format: | Case Study |
Language: | English |
Published: |
2013
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Online Access: | https://hdl.handle.net/10356/100014 http://hdl.handle.net/10220/13540 http://www.asiacase.com/case/ntuAbcc/hiTechAssoc-B.html |