Mobile phones : a study on consumer behavioural intentions.

With a relatively small telecommunications market, Singapore’s mobile services are provided by three main players, namely Singtel, Starhub and MobileOne (M1). Due to the limited local market, service providers are facing intense competition from one another in retaining current customers and attract...

Full description

Bibliographic Details
Main Authors: Chen, Yuliang., Foo, Suan Kit., Tan, Grace E-Lynn.
Other Authors: Lang, Josephine Chin Ying
Format: Final Year Project (FYP)
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/10143
_version_ 1811695657646292992
author Chen, Yuliang.
Foo, Suan Kit.
Tan, Grace E-Lynn.
author2 Lang, Josephine Chin Ying
author_facet Lang, Josephine Chin Ying
Chen, Yuliang.
Foo, Suan Kit.
Tan, Grace E-Lynn.
author_sort Chen, Yuliang.
collection NTU
description With a relatively small telecommunications market, Singapore’s mobile services are provided by three main players, namely Singtel, Starhub and MobileOne (M1). Due to the limited local market, service providers are facing intense competition from one another in retaining current customers and attracting new ones. As they are unable to differentiate themselves in terms of the ‘products’ offered due to similar technology being employed, they will need to distinguish themselves in terms of service quality provided.
first_indexed 2024-10-01T07:26:57Z
format Final Year Project (FYP)
id ntu-10356/10143
institution Nanyang Technological University
last_indexed 2024-10-01T07:26:57Z
publishDate 2008
record_format dspace
spelling ntu-10356/101432023-05-19T06:24:06Z Mobile phones : a study on consumer behavioural intentions. Chen, Yuliang. Foo, Suan Kit. Tan, Grace E-Lynn. Lang, Josephine Chin Ying Nanyang Business School DRNTU::Business::Information technology::Mobile commerce DRNTU::Business::Marketing::Consumer behavior With a relatively small telecommunications market, Singapore’s mobile services are provided by three main players, namely Singtel, Starhub and MobileOne (M1). Due to the limited local market, service providers are facing intense competition from one another in retaining current customers and attracting new ones. As they are unable to differentiate themselves in terms of the ‘products’ offered due to similar technology being employed, they will need to distinguish themselves in terms of service quality provided. 2008-09-24T07:40:31Z 2008-09-24T07:40:31Z 2006 2006 Final Year Project (FYP) http://hdl.handle.net/10356/10143 Nanyang Technological University application/pdf
spellingShingle DRNTU::Business::Information technology::Mobile commerce
DRNTU::Business::Marketing::Consumer behavior
Chen, Yuliang.
Foo, Suan Kit.
Tan, Grace E-Lynn.
Mobile phones : a study on consumer behavioural intentions.
title Mobile phones : a study on consumer behavioural intentions.
title_full Mobile phones : a study on consumer behavioural intentions.
title_fullStr Mobile phones : a study on consumer behavioural intentions.
title_full_unstemmed Mobile phones : a study on consumer behavioural intentions.
title_short Mobile phones : a study on consumer behavioural intentions.
title_sort mobile phones a study on consumer behavioural intentions
topic DRNTU::Business::Information technology::Mobile commerce
DRNTU::Business::Marketing::Consumer behavior
url http://hdl.handle.net/10356/10143
work_keys_str_mv AT chenyuliang mobilephonesastudyonconsumerbehaviouralintentions
AT foosuankit mobilephonesastudyonconsumerbehaviouralintentions
AT tangraceelynn mobilephonesastudyonconsumerbehaviouralintentions